Director (Sales), Retail

Simplus•Simplus Utah Office, UT
•Onsite

About The Position

As the Director - Retail, you will be responsible for all client interfaces within a group of accounts across the Retail vertical in the North America region. You will work with the wider market-facing and delivery team to build portfolio and account plans and deliver business growth and client management for the Salesforce ecosystem of services and solutions. The role focuses on developing and executing sales strategies, expanding a high-value Salesforce portfolio, acquiring new accounts, and managing strategic client relationships. You will partner with client, consulting, Salesforce alliance, and delivery teams to identify opportunities, shape tailored offerings, lead pre-sales activities, and ensure client satisfaction and delivery excellence. You will also contribute thought leadership on digital transformation, AI, and Salesforce innovation in Retail.

Requirements

  • Strong track record of success selling to enterprise customers within the Salesforce consulting space.
  • Excellent knowledge of the Retail industry within the Salesforce ecosystem.
  • Experience working within matrixed organizations in the consulting industry.
  • Demonstrable success winning new business and growing existing accounts.
  • Tenacious mentality and experience creating opportunities.

Responsibilities

  • Develop and execute sales strategies to drive revenue, margin, practice growth, and net-new account acquisition.
  • Build and expand a high-value Salesforce portfolio exceeding $20 million by managing the full opportunity lifecycle: prospect, evaluate, propose, and close.
  • Manage strategic client relationships and serve as a trusted advisor to C-suite executives, positioning Simplus as a preferred partner for digital and Salesforce-led transformation.
  • Create and execute account plans with Salesforce and client teams, align on business priorities, identify whitespace opportunities, and drive joint value realization through roadmap planning.
  • Partner with Infosys client managers, sales executives, and consulting leaders to source, shape, and lead qualified opportunities and manage end-to-end pre-sales activities.
  • Collaborate with solution leaders using industry and client insights to design tailored Salesforce offerings and go-to-market plays.
  • Author white papers, blogs, and market insights about digital transformation, AI, and Salesforce innovation in Retail; stay informed about Salesforce product innovations, industry trends, and relevant certifications.
  • Work with Delivery Managers to address challenges, reinforce client satisfaction, and maximize delivered value.
  • Manage Salesforce alliance relationships with AEs, RVPs, and PSMs to align territory strategy, co-sell motions, and joint pursuits that drive co-sell revenue across Retail accounts.
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