Director Sales II

Hilton Grand Vacations•New York, NY

About The Position

The Director of Sales develops, directs, controls, and leads site strategic initiatives and sales teams to achieve target sales volume while maintaining inventory balance and per-tour cost efficiency. The role grows the business, builds support mechanisms for strong teams, attracts and retains talent, and provides the leadership needed to achieve short- and long-term site objectives. The Director leads the development and execution of an annual site strategy to grow sales volume and maximize cost in line with company objectives. The role also develops anti-rescission programs, supports conversion of penders to solid contracts in coordination with Contracts and QAM, coaches and develops direct reports, leads performance and talent initiatives, and works to exceed sales and marketing targets within the expense budget. Performance is driven and monitored using predefined metrics.

Requirements

  • High school diploma or GED.
  • At least 5 years of experience as a Sales Manager in the Vacation Ownership industry.
  • Proven ability to exceed performance targets while maintaining costs.
  • At least 4 years of management experience.

Nice To Haves

  • Bachelor’s degree.
  • Director-level experience preferred.

Responsibilities

  • Develop, direct, control, and lead site strategic initiatives and sales teams to achieve target sales volume.
  • Maintain inventory balance and per-tour cost efficiency.
  • Grow the business and build support mechanisms that strengthen teams and attract and retain talent.
  • Provide leadership to achieve short- and long-term site objectives.
  • Develop and execute an annual site strategy to grow sales volume and maximize cost in line with company objectives.
  • Develop and execute anti-rescission programs and initiatives; coordinate with Contracts and QAM to convert penders to solid contracts.
  • Motivate and lead the team in accordance with the organization’s vision, mission, and values.
  • Coach, develop, empower, measure, monitor, and mentor direct reports for current business needs and future leadership roles, supporting succession planning.
  • Lead performance and talent initiatives, including Point of Sales leads, Advance Training, Rotation, Pender Business, Front to Back Program, Guest Complaints, spiffs and contests, and Half-Time meetings.
  • Ensure site project profitability by exceeding sales and marketing targets at or below the cost-of-expense budget.
  • Generate maximum performance in the sales force using predefined metrics.

Benefits

  • Day 1 eligibility for medical, dental, and vision health benefits.
  • Recognition programs and rewards.
  • Travel discounts program.
  • Paid vacation and paid sick days.
  • Employee Assistance Program supporting physical and mental wellbeing.
  • 401(k) program with company match.
  • Tuition reimbursement programs.
  • Employee stock purchase program.
  • Learning and advancement opportunities.
  • Performance-based bonus structure.
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