About The Position

The Director, RGM Customer Execution leads Revenue Growth Management for the Walmart Customer Team, with responsibility for the Stills portfolio in-store and the total Coca-Cola portfolio in eCommerce. This hands-on role uses data, analytics, and financial modeling to develop customer-specific pricing, package, assortment, promotion, and investment strategies. The director partners across the Walmart Customer Team and Coca-Cola system to put recommendations into action and deliver revenue, volume, transaction, and profit goals. The role leads the RGM workstream for Walmart's Annual Business Planning process, develops annual and multi-year customer strategies, and translates enterprise strategies, marketplace guardrails, and customer economics into actionable plans. It identifies growth opportunities across Stills and Walmart eCommerce, evaluates performance across categories, brands, packages, price tiers, occasions, and fulfillment methods, and applies digital and omnichannel insights to improve online availability, search, conversion, basket building, and promotional effectiveness. The director builds and applies analytical and financial models to evaluate pricing, promotions, packages, assortment, and customer investment. The role leads performance-management routines, supports customer business reviews, partners on forecasts, influences cross-functional stakeholders, and builds RGM capability through insights, tools, and decision support. The position is based in Rogers, United States, requires 0%–25% travel, and offers relocation. Applicants must be authorized to work full-time in the United States without requiring Coca-Cola sponsorship.

Requirements

  • Experience in Revenue Growth Management, customer strategy, sales, finance, category management, or commercial planning.
  • Experience applying RGM principles in in-store and/or eCommerce environments.
  • Strong understanding of pricing, promotion, assortment, package mix, and trade/customer investment.
  • Experience building financial and analytical models and translating results into commercial recommendations.
  • Advanced Excel and analytical capabilities, including scenario modeling and analysis of customer, syndicated, financial, and internal performance data.
  • Demonstrated ability to influence cross-functional stakeholders and drive action without direct authority.
  • Strong commercial, financial, and analytical acumen.
  • Understanding of eCommerce and omnichannel fundamentals, including digital shelf, online pricing, availability, search, and conversion.
  • Ability to translate complex data into clear recommendations and actions.
  • Strong communication and presentation skills.
  • Ability to build relationships and operate effectively in a complex, cross-functional environment.
  • Must be currently authorized to work in the United States on a full-time basis and must not require Coca-Cola sponsorship to continue working legally in the United States.

Nice To Haves

  • Experience in consumer packaged goods.
  • Experience across both in-store and eCommerce environments.
  • Experience supporting a large, complex retailer.
  • Walmart experience.

Responsibilities

  • Lead the RGM workstream for Walmart's Annual Business Planning process across Stills in-store and the total portfolio in eCommerce.
  • Develop annual and multi-year customer RGM strategies covering pricing, package, assortment, promotion, and trade investment.
  • Translate enterprise RGM strategies, marketplace guardrails, and customer economics into actionable Walmart plans.
  • Partner with Sales, Finance, Category Leadership, Marketing, and Coca-Cola system stakeholders to align and execute customer plans.
  • Identify and quantify growth opportunities across the Stills portfolio and Walmart's eCommerce business.
  • Evaluate performance by category, brand, package, price tier, purchase occasion, and fulfillment method to identify opportunities and risks.
  • Apply digital and omnichannel insights to improve online availability, search, conversion, basket building, and promotional effectiveness.
  • Shape assortment, innovation, and package recommendations using customer, shopper, and financial insights.
  • Build and use analytical and financial models to evaluate pricing, promotion, package, assortment, and customer investment decisions.
  • Evaluate pricing and promotional opportunities and exceptions while balancing Coca-Cola returns, customer economics, retailer profitability, and marketplace implications.
  • Use pre- and post-event analysis to improve promotional effectiveness and return on investment.
  • Recommend deployment of Customer Collaboration Funds and other trade/customer investments based on incremental growth and financial return.
  • Lead RGM performance-management routines and support customer business reviews; identify gaps to revenue, volume, transaction, and profit goals and recommend corrective actions.
  • Translate customer, financial, and performance data into clear insights and recommendations for the Walmart Customer Team.
  • Partner with Sales, Finance, and Forecasting to improve forecasts and proactively identify risks and opportunities related to customer events, innovation, and promotional periods.
  • Influence cross-functional and Coca-Cola system stakeholders to align behind recommendations and execute Walmart RGM priorities.
  • Build RGM capability across the customer team through insights, tools, and decision support.

Benefits

  • A full range of medical, financial, and/or other benefits, dependent on the position.
  • Relocation provided.
  • Annual incentive reference value of 30%.
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