Director, RevOps Strategy & Operations

Keeper Security

6d • Remote

About The Position

Keeper Security is hiring an experienced and strategic Director, RevOps Strategy & Operations to lead revenue operations strategy and drive operational excellence across the organization. The role optimizes revenue processes, systems, forecasting, reporting, and performance management to support scalable growth and cross-functional alignment. It is 100% remote from select locations, with the option of a hybrid schedule for candidates near Keeper’s global headquarters in Chicago.

Reporting to the VP, Revenue Operations, the Director serves as a strategic partner to revenue leadership and oversees the revenue organization’s operating cadence. The role translates company objectives into actionable plans, scalable processes, and measurable outcomes, combining business judgment, analytical expertise, operational discipline, and cross-functional influence.

Requirements

• 10+ years of experience in Revenue Operations, Sales Operations, Business Operations, Strategy, or a related field.
• 4+ years of experience leading revenue operations or sales operations teams in a SaaS or technology organization.
• Proven experience developing and executing revenue strategies that support growth, scalability, and operational efficiency.
• Strong experience with revenue planning, forecasting, pipeline management, territory design, quota setting, and performance management.
• Demonstrated ability to analyze complex business data, build executive dashboards, and translate insights into clear recommendations and measurable action plans.
• Deep understanding of the B2B SaaS revenue lifecycle, including marketing, sales, customer success, renewals, and expansion.
• Experience managing and optimizing CRM and revenue technology ecosystems.
• Strong financial acumen and experience partnering with Finance on modeling, planning, compensation, and forecasting.
• Exceptional communication, presentation, and stakeholder management skills, with the ability to influence senior leaders and collaborate effectively across departments.
• Strong project management skills and ability to manage multiple strategic initiatives simultaneously.
• Highly organized and detail-oriented, comfortable operating in a fast-paced, evolving environment with a continuous improvement mindset.
• Bachelor’s degree in Business, Finance, Economics, Marketing, or a related field.

Nice To Haves

• Salesforce experience.
• Experience in cybersecurity or identity and access management, or selling to Public Sector (SLED and Federal).
• MBA.

Responsibilities

• Run the end-to-end GTM planning cycle with Finance, Sales leadership, and HR; own the bottom-up capacity and pipeline model and reconcile it with Finance’s top-down targets.
• Design segmentation, coverage, and headcount models across New Business, Growth, Renewals, MSP, Channel, and Public Sector, and pressure-test supporting capacity across Solutions Engineering, Customer Success, and Deal Desk.
• Establish an equitable quota methodology, allocate quotas across channels and motions, and design opportunity-based territories, including books of business for expansion and renewal teams.
• Manage in-year territory and quota changes for new hires and transfers.
• Lead compensation plan design with Finance and HR, including payout and attainment scenario modeling and arbitration of plan policy questions.
• Use TAM, whitespace, and install-base data to size new segments and routes to market, including partners, MSP, distribution, and self-service.
• Represent planning in pricing decisions and model their revenue and attainment impact in partnership with the Pricing Manager.
• Run the weekly pipeline council, forecast cadence for every sales team, and Monday KPI email; prepare QBR and executive materials with Field Operations leads.
• Own key business KPIs, including bookings versus plan, bookings per ramped representative, retention, win rate, and large-deal volume, and ensure reports are accurate, well used, and relevant.
• Inspect and improve sales process quality across routing, account assignment, stage management, and handoffs between New Business, CSMs, and Renewals; hold the sales organization to CRM standards established by GTM Governance.
• Turn install-base data into strategic account plans, expansion plays, upsell and cross-sell opportunities, and higher PAM attach.
• Build deal strategy frameworks and playbooks in partnership with Enablement.
• Hire, develop, and lead the Planning and Field Operations teams; set clear objectives, manage performance, and build career paths for analysts.
• Partner with Rev Systems & Tools to maximize the value of GTM tools and scope AI automation that removes manual work.
• Determine where AI agents can perform work that would otherwise require an additional hire.
• Lead cross-functional projects from problem definition through measured impact and partner with Business Transformation to ensure company initiatives are implemented consistently across every region.

Benefits

• Medical, dental, and vision insurance, including domestic partnerships.
• Employer-paid life insurance and supplemental life insurance for employees, spouses, and children.
• Voluntary short- and long-term disability insurance.
• 401(k) with Roth and traditional options.
• Generous PTO plan that recognizes commitment and seniority, including paid bereavement and jury duty.

What This Job Offers

• Job Type: Full-time
• Career Level: Director