Director Radiology Services - McLaren Hospital Group

McLaren Health Care•Flint, MI

11d

About The Position

The Director of Radiology Services establishes and directs the overall mission, vision, and values of assigned Radiology services. The role oversees administrative, financial, compliance, quality improvement, customer satisfaction, and program development activities in accordance with established policies and standards. Areas of responsibility may include hospital-based radiology, ambulatory radiology, outpatient services, and other assigned specialty areas. Working in coordination with McLaren Health Care subsidiary leadership, the Director advances health system goals and represents the service line to physicians, administrators, community and government leaders, professional peers, and the public as needed. The position works in a dyad partnership with the Chief Medical Director.

Requirements

Bachelor’s degree in Health Care Administration, Business Administration, or a related field.
Master’s degree in Health Care Administration, Business Administration, or a related field, or ability to complete the degree within 18 months of starting the position.
Minimum of five years of progressive leadership experience in a hospital, health system, or healthcare consulting environment.

Nice To Haves

Executive-level experience leading integrated Radiology services across multi-hospital systems.
Experience working in a dyad leadership model with physician executives.
Demonstrated success in system integration, service-line growth, and physician alignment.

Responsibilities

Develop and implement the Radiology service-line organization plan to deliver value in health care through quality outcomes and cost management.
Develop, interpret, and administer service-line policies, procedures, protocols, rules, regulations, and instructions.
Plan and administer the effective management and delivery of Radiology services, directly or through manager and supervisor personnel, in accordance with hospital, health-system, and regulatory agency standards.
Promote a positive and engaging work environment for Directors, Managers, students, and patients; mentor or coach direct reports to support a patient-centered approach.
Ensure Directors and Managers have the processes, systems, tools, and equipment needed to perform their job functions.
Develop capital and operating budgets to meet service-line goals and objectives; monitor budget adherence and resolve variances.
Improve service quality by developing hospital-based QAPI initiatives and competencies within scope of practice.
Model customer-service excellence, as reflected in patient, employee, and physician satisfaction results.
Select, develop, train, discipline, and evaluate staff on performance and competency.
Oversee new program development and marketing for Radiology services to meet the needs of patients, the community, and physicians.
Maintain knowledge and expertise in current standards of practice and emerging developments in the rehabilitative field.
Resolve complex problems and investigate and recommend corrective actions in response to incident reports or patient complaints.
Collaborate with hospital administrators and department leaders to promote cooperation and efficiency and improve the overall patient-care experience.
Represent Radiology on hospital committees and work as part of a team to improve processes.
Perform other related duties as required and directed.