Receptionist Medical Assistant McLaren Medical Group

McLaren Health Care•Lapeer, MI

About The Position

Under general supervision and according to established policies and procedures, the Receptionist Medical Assistant provides patient care by performing or assisting with medical procedures and tests that support the examination and treatment of patients. These duties include taking vital signs, performing procedures and treatments, administering injections, and performing venipuncture. The role also provides customer service by greeting patients, answering calls, and directing callers appropriately. Administrative responsibilities include patient registration and appointment scheduling across physician practices, collecting insurance co-pays and deductibles, verifying insurance, recording financial activity, and accounting for transactions completed during each shift.

Requirements

  • High school diploma or equivalent and six months of experience as a medical assistant or patient care technician; or a high school diploma or equivalent and completion of a medical assistant, emergency medical technician, nurse assistant, licensed practical nurse, armed services medic, or patient care technician program.
  • For clinics with the Rural Health Designation, Basic Life Support (BLS) certification from the American Heart Association, American Red Cross, or Canadian equivalents (MHC-approved resuscitation certification providers) is required within six months of hire.

Nice To Haves

  • Certified Medical Assistant (CMA) certification through the American Association of Medical Assistants (AAMA) or Registered Medical Assistant (RMA) certification through American Medical Technologists (AMT).
  • American Heart Association (AHA) BLS certification; may be required at management discretion.
  • Electronic medical record experience.
  • One year of experience working in a medical office with multiple providers.
  • Previous experience working in a medical office of the same specialty.

Responsibilities

  • Perform or assist with medical procedures and tests to support patient examinations and treatment.
  • Take vital signs and perform procedures and treatments, including administering injections and venipuncture.
  • Greet patients and provide customer service.
  • Answer the phone and direct callers appropriately.
  • Register patients and schedule appointments across physician practices.
  • Collect insurance co-pays and deductibles.
  • Verify insurance.
  • Record financial activity and account for transactions completed on each shift.
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