Medical Assistant/Medical Receptionist
About The Position
Monarch Maples Pediatrics is seeking an energetic, flexible, team-oriented individual to work in its busy St. Albans and Enosburgh offices. This is a dual-role position combining Medical Receptionist and Medical Assistant duties. The employee will primarily work at the Saint Albans office and occasionally at the Enosburg office. The role involves clinical support, patient scheduling and follow-up, management of triage and fax workflows, and communication with patients and families. The position is full-time, Monday through Friday, 8:00 a.m. to 4:30 p.m., with some evenings as needed during the busy season. Pay is $20.00–$23.00 per hour.
Requirements
- Knowledge of basic vital signs.
- Ability to work effectively in a fast-paced environment.
- Excellent communication skills and a compassionate approach to patient care.
- Strong organizational skills and attention to detail.
- Familiarity with phone systems and handling high call volumes.
Nice To Haves
- Medical Assistant certification or equivalent experience.
- Previous experience working in a medical office or similar healthcare setting.
- Experience working in pediatrics.
- Familiarity with outpatient clinic operations and pediatrics.
- Knowledge of medical terminology and procedures.
Responsibilities
- Obtain and accurately record patient vital signs.
- Administer vaccines.
- Perform point-of-care (POC) testing.
- Perform venipuncture.
- Complete forms and documents.
- Document patient information clearly and accurately in the electronic medical record (EMR).
- Support providers during visits as needed.
- Maintain a clean, safe, and organized clinical environment.
- Schedule patients for office visits and coordinate follow-ups.
- Maintain and manage the triage bucket, ensuring timely responses and follow-through.
- Maintain and process the fax bucket, including routing documents appropriately.
- Communicate results to patients and families according to provider direction.
- Process medication refills and electronic prior authorizations.
Benefits
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
