Receptionist Medical Assistant

Middlesex Health System•Cromwell, CT

About The Position

The Receptionist/Medical Assistant is the central point of communication among patients, providers, and other members of the health care team. The role provides a high level of service to patients, physicians, and staff in a caring and supportive manner and protects patients’ rights by maintaining strict confidentiality of personal and financial information. Under the direction of the Primary Care Provider, the Medical Assistant performs certain clinical duties and assists providers in delivering timely and effective care.

Requirements

  • High school diploma or equivalent.
  • Experience in a patient care environment as a CNA or EMT, or graduation from an approved Medical Assistant program.
  • Knowledge of medical terminology and medications.
  • Excellent customer service and communication skills.
  • Willingness to obtain BLS certification within six months of hire.

Nice To Haves

  • One year of experience in an urgent care setting.
  • One year of experience working with electronic health records.
  • Active BLS certification.

Responsibilities

  • Serve as a central point of communication among patients, providers, and other members of the health care team.
  • Provide service to patients, physicians, and staff in a caring and supportive manner.
  • Maintain strict confidentiality of patients’ personal and financial information.
  • Perform clinical duties under the direction of the Primary Care Provider.
  • Assist providers in ensuring patients receive timely and effective care.

Benefits

  • Competitive benefits package.
  • Shift differentials.
  • Continuing education assistance.
  • Tuition reimbursement.
  • Student loan relief.
  • Long-term disability.
  • Life insurance.
  • Family medical leave.
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