Director, Product - Post-Funding & Payment Strategies

Kapitus•Washington DC, VA

5d•Remote

About The Position

Kapitus is seeking a strategic Director of Product to lead product vision and delivery for post-funding experiences, including treasury, payment strategies, customer service, and collections. This high-visibility role focuses on digital transformation, AI integration, and scaling operational capabilities. The Director will manage and mentor Product Owners, promote an outcome-driven approach, and guide roadmaps, business cases, prioritization, and delivery with engineering, QA, and UX teams. The role partners across Product, Finance, Treasury, Accounting, Collections, Customer Service, and Legal to improve operational and financial capabilities. The position owns product initiatives end to end, including feature definition, build-versus-buy assessments, vendor integration, execution planning, change management, and post-launch optimization. It also involves continuous discovery, translating ambiguous business needs into prioritized roadmaps, defining and tracking product metrics, incorporating user feedback, and ensuring products comply with applicable industry standards and financial regulations. Kapitus is a small-business financing company that operates as both a direct lender and a marketplace with a network of lending partners. Its mission is to help small business owners grow through tailored, transparent, and ethical financing solutions. Qualified remote candidates may be considered if they reside in a state where Kapitus or a subsidiary has an established physical presence.

Requirements

7–10+ years of product management experience.
At least 3 years in a leadership or people-management role within Fintech, Payments, or Small Business (SMB) Lending.
Deep understanding of payment workflows, including orchestration, authorization, settlement, exception handling, and controls.
Working knowledge of payment rails and experience owning product requirements for payment infrastructure.
Familiarity with cash or liquidity management and collections workflows.
Strong conceptual understanding of Event-Driven Architecture and API integrations.
Understanding of core processing rails such as ACH, wire, card, and instant payments.
Ability to exercise sound business judgment, make principles-based tradeoffs, and set strategic direction amid ambiguity.
Proven ability to engage, influence, and align executive leaders, technical teams, and external partners around product direction and strategy.
Exceptional verbal and written communication skills and a data-driven, detail-oriented approach to problem-solving.
Ability to structure and build business cases that quantify costs, benefits, and risk tradeoffs.

Nice To Haves

Expertise leveraging automation, AI, and digital transformation to optimize processes in finance, treasury, or collections.
Experience with complex system conversions, particularly migrating existing products and in-flight accounts to new operating systems.
Familiarity with financing securitization processes and collections technology.

Responsibilities

Manage and mentor a team of Product Owners, fostering outcome-driven thinking, business acumen, and team development.
Guide product roadmaps, business case development, prioritization, and high-quality, on-time delivery in collaboration with engineering, QA, and UX teams.
Partner with Product, Finance, Treasury, Accounting, Collections, Customer Service, and Legal leaders to advance operational and financial capabilities.
Own product initiatives end to end, including feature definition, build-versus-buy assessments, vendor integration, execution planning, change management, and post-launch optimization.
Lead continuous discovery into customer behavior, market trends, and emerging financial innovations, and translate ambiguous needs into a clear, prioritized roadmap.
Define and monitor product metrics, collect user feedback, evaluate performance, and adjust strategy to maximize business value and user satisfaction.
Ensure financial products and requirements adhere to industry standards and financial regulations.
Build business cases that quantify costs, benefits, and risk tradeoffs.
Support team members in operating independently while providing hands-on guidance when needed.

Benefits

Competitive base salary range of $157,100–$252,000 annually, with final salary dependent on factors including geographic location, skills, and experience.
Eligibility for annual incentive compensation of up to 15%.
Medical, dental, and employer-paid vision plans through UnitedHealthcare, with multiple coverage levels.
UnitedHealthcare perks including Sweat Equity, Calm App subscription, UHC rewards, Real Appeal, and Quit For Life.
Flexible Spending Account for qualified medical, dental, vision, pharmacy, or dependent-care expenses.
Lifestyle Spending Account for eligible physical, mental, and financial well-being expenses.
Company-paid basic short-term and long-term disability insurance and vision insurance.
Voluntary supplemental life insurance and enhanced short- and long-term disability coverage through Mutual of Omaha.
Optional Colonial Accident and Hospitalization insurance.
Company-paid maternity and parental leave beyond state-mandated leave policies.
Pre-tax commuter benefits for parking and commuting expenses.
LifeBalance membership discounts for outdoor activities, arts, health, and fitness.
Pet and car insurance discounts.
Access to LegalShield financial services and relaxation and stress-management tools.
Plum Benefits discounts on shows, travel, car rentals, and more.
Tuition reimbursement of up to $5,000 annually, plus opportunities to attend relevant conferences and career development events through Kapitus Academy.
Reimbursement for work-related travel.
Paid time off and sick time.
401(k) plan managed through Fidelity, with a 25% company match on employee contributions up to 6% of annual salary.