Director, Product - Post-Funding & Payment Strategies

Kapitus•Washington, DC
•$157,100 - $252,000

About The Position

Kapitus is seeking a strategic product leader to own the product vision and delivery for post-funding experiences across treasury, payment strategies, customer service, and collections. This high-visibility role will advance digital transformation, integrate AI, and scale operational capabilities while connecting treasury management with asset recovery. The Director will lead and mentor Product Owners, guide roadmap and business case development, and partner with engineering, QA, and UX teams to deliver high-quality products on time. The role works across Product, Finance, Treasury, Accounting, Collections, Customer Service, and Legal to improve operational and financial capabilities. It owns initiatives end to end, from feature definition and build-versus-buy assessments through vendor integration, execution planning, change management, and post-launch optimization. The successful candidate will use continuous discovery and customer, market, and technology insights to shape prioritized roadmaps; define and monitor product metrics; use feedback and performance data to improve business value and user satisfaction; and ensure financial products comply with industry standards and regulations. The role requires substantial product leadership experience in fintech, payments, or SMB lending, along with expertise in payment workflows and infrastructure, cross-functional influence, and people development. Kapitus is a small-business financing company that operates as a direct lender and a marketplace with lending partners. Its mission is to help small-business owners grow through tailored, transparent, and ethical financing solutions. Qualified remote candidates may be considered if they reside in states where Kapitus or a subsidiary has an established physical presence.

Requirements

  • 7–10+ years of product management experience.
  • At least 3 years in a leadership or people-management role within fintech, payments, or small-business lending.
  • Experience mentoring, coaching, and developing Product Owners and helping them pursue individual and organizational goals.
  • Deep understanding of payment workflows, including orchestration, authorization, settlement, exception handling, and controls.
  • Working knowledge of payment rails and experience owning product requirements for payment infrastructure.
  • Familiarity with cash or liquidity management and collections workflows.
  • Strong conceptual understanding of event-driven architecture, API integrations, and core processing rails such as ACH, wire, card, and instant payments.
  • Ability to exercise sound business judgment, make principles-based trade-offs, and set strategic direction amid ambiguity.
  • Proven ability to engage, influence, and align executive leaders, technical teams, and external partners around product strategy.
  • Exceptional verbal and written communication skills and a data-driven, detail-oriented approach to problem-solving.
  • Ability to structure and build business cases quantifying costs, benefits, and risk tradeoffs.

Nice To Haves

  • Expertise leveraging automation, AI, and digital transformation to optimize finance, treasury, or collections processes.
  • Experience with complex system conversions, particularly migrating existing products and in-flight accounts to new operating systems.
  • Familiarity with financing securitization processes and collections technology.

Responsibilities

  • Manage and mentor Product Owners, fostering outcome-driven thinking and business acumen.
  • Guide product experiences, roadmaps, business case development, prioritization, and delivery with engineering, QA, and UX teams.
  • Partner with leaders across Product, Finance, Treasury, Accounting, Collections, Customer Service, and Legal to improve operational and financial capabilities.
  • Own product initiatives end to end, including feature definition, build-versus-buy assessments, vendor integration, execution planning, change management, and post-launch optimization.
  • Lead continuous discovery into customer behavior, market trends, and emerging financial innovations; translate ambiguous needs and technologies into prioritized roadmaps.
  • Define and monitor product metrics, gather user feedback, assess performance, and adjust strategies to improve business value and user satisfaction.
  • Ensure financial products and requirements adhere to industry standards and financial regulations.
  • Build business cases that quantify costs, benefits, and risk tradeoffs.
  • Advance digital transformation and explore automation and AI opportunities in post-funding processes.

Benefits

  • Competitive base salary range of $157,100–$252,000 annually.
  • Annual incentive compensation eligibility of up to 15%.
  • Medical, dental, and employer-paid vision plans through UnitedHealthcare.
  • Flexible Spending Account for eligible medical, dental, vision, pharmacy, or dependent-care expenses.
  • Lifestyle Spending Account for eligible physical, mental, and financial well-being expenses.
  • Company-paid basic short-term and long-term disability insurance and vision insurance.
  • Voluntary supplemental life insurance and enhanced short- and long-term disability coverage.
  • Optional accident and hospitalization insurance.
  • Company-paid maternity and parental leave beyond state-mandated leave policies.
  • Pre-tax commuter benefits for parking and commuting expenses.
  • LifeBalance membership discounts for outdoor activities, arts, health, and fitness.
  • Pet and car insurance discounts.
  • LegalShield financial-services offering.
  • Relaxation and stress-management tools.
  • Plum Benefits discounts on shows, travel, car rentals, and more.
  • Tuition reimbursement of up to $5,000 annually.
  • Opportunities to attend relevant conferences and career-development events through Kapitus Academy.
  • Travel reimbursement for work-related travel.
  • Paid time off and sick time.
  • 401(k) plan managed through Fidelity, with a 25% match on contributions up to 6% of annual salary.
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