Director, Product Performance

Centene Corporation•Remote-NC, NC

1d•$134,600 - $249,000

About The Position

Responsible for driving the product performance function for assigned products across multiple lines of business. The role oversees product performance reviews and analysis, coordinates product improvement initiatives, and prepares executive leadership for regular interactions with key regulators across the state. The ideal candidate will reside in North Carolina. The Director provides cross-product performance oversight across Medicaid and Medicare, serves as a liaison with Medicare Corporate and health plan subject-matter experts, and helps bring teams together to resolve identified needs. The position is also responsible for health-plan-level Medicaid RFP planning infrastructure, on-the-ground business development work, and connections to government affairs. This position works with cross-functional leaders to define and execute strategic priorities. It develops and monitors business metrics, identifies and leads responses to negative trends, improves long-term portfolio strategies and policies, evaluates product enhancements, and manages strategies for cost structure and competitive pricing. The Director also oversees work-group deliverables for business objectives and compliance and maintains collaborative relationships with distribution-channel leaders and third-party partners. Applicants must be authorized to work in the United States without current or future employment-based visa sponsorship. Sponsorship is unavailable for the visa types listed in the posting, including H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, and CPT. The posted pay range is $134,600 to $249,000 per year. Actual pay may vary based on job-related factors, and total compensation may include incentives. Centene offers a comprehensive benefits package, subject to eligibility.

Requirements

Bachelor’s degree in Marketing and Sales, Business Administration, or a related field, or equivalent experience.
At least 7 years of product development or management, consulting, analysis, or project management experience in a PPO, HMO, or other managed care organization.
Management experience is required.
Must be authorized to work in the United States without the need for current or future employment-based visa sponsorship.

Nice To Haves

Residing in North Carolina is identified as ideal.

Responsibilities

Oversee product performance across assigned products and multiple lines of business, including Medicaid and Medicare.
Review and analyze product performance and coordinate product improvement initiatives.
Prepare executive leadership for regular interactions with key state regulators.
Liaise with Medicare Corporate and health plan subject-matter experts, track areas of need, and bring teams together to work toward resolution.
Manage the health plan's overall Medicaid RFP planning infrastructure.
Perform on-the-ground business development work and maintain connections to government affairs.
Collaborate with cross-functional leadership to define and execute strategic priorities for product success.
Develop and monitor key business metrics dashboards and lead efforts to resolve negative trends.
Develop and continually improve long-term portfolio strategies, objectives, and policies; identify and resolve issues that may hinder program success.
Evaluate product enhancements for alignment with the strategic plan and membership enrollment and retention targets.
Develop and execute strategies to manage costs and deliver competitively priced products, including tracking programs that manage medical, unit, and selling costs.
Oversee work-group deliverables to support business objectives and meet compliance requirements.
Develop and maintain collaborative relationships with distribution-channel leaders and third-party partners.
Perform other duties as assigned and comply with all policies and standards.