About The Position
The Product Operations director connects strategy, planning, delivery, launch, and product insight. Serving as a trusted facilitator across product, engineering, and business partners, the role establishes a dependable planning and execution cadence, manages cross-team risks and dependencies, and improves how teams work while ensuring value is delivered throughout the product life cycle. The successful candidate balances operational rigor, technical fluency, and sound judgment in a complex product environment. This Senior Director-level role reports directly to the VP Product and begins as an individual-contributor position, with potential to grow into people leadership as R&D capacity scales. Its influence comes from the operating model, reporting, and cadence it owns rather than line management. Across the product portfolio, the role is the operational counterpart to the VP Product and VP Engineering.
Requirements
- 10+ years of experience in product operations, technical program management, delivery leadership, or related technology roles.
- Proven experience running planning and release cycles across multiple teams or value streams, such as as a Release Train Engineer.
- Deep knowledge of Agile lifecycles and launch operations.
- Demonstrated ability to manage complex dependencies, capacity planning, delivery risks, and cross-functional expectations.
- Strong analytical skills, including use of delivery metrics and dashboards to solve problems, optimize workflows, and improve operating models.
- Exceptional facilitation and communication skills, with the ability to influence without authority across product, engineering, and business partners.
- Fluency in English.
- A bachelor's degree or equivalent experience is preferred.
Nice To Haves
- German language skills.
- Relevant Agile or PMP certifications.
Responsibilities
- Lead quarterly planning and release rhythms across the portfolio, aligning teams on priorities, capacity, and decision milestones.
- Identify, track, and resolve cross-team dependencies, risks, and blockers to support on-time delivery.
- Partner with Product, Engineering, Architecture, and GTM leaders to evaluate tradeoffs, sequence work, and shape roadmap priorities.
- Define team rituals, documentation standards, and automated tooling and reporting to reduce manual overhead and establish common practices.
- Synthesize customer signals, product metrics, and delivery-health data into actionable reporting that drives continuous improvement.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
