About The Position

The Director of Tactical Procurement and Procurement Operations leads procurement operations across North America. The role is responsible for efficient execution of Purchase-to-Pay (P2P) processes, procurement systems governance, supplier master data management, customs compliance, and tactical procurement activities. It connects Strategic Sourcing, Supply Chain, Manufacturing, Finance, Logistics, and Global Procurement teams, while advancing operational excellence, process standardization, compliance, and continuous improvement across the region. The position leads tactical procurement activities and purchasing transactions supporting Manufacturing, Construction, Service, and Corporate functions; establishes standardized processes in the United States and Canada; and sets operational priorities and resource allocation. It owns the North American P2P governance framework, ensuring adherence to procurement policies, financial controls, and delegation-of-authority requirements, and works with Finance and Accounts Payable to improve end-to-end workflows. As regional owner of procurement systems and SAP-related processes, the Director maintains system integrity, master data quality, and process compliance; supports new procurement tools and technologies; and leads user adoption, training, and system enhancements with Global Procurement Excellence and IT. The position also oversees supplier onboarding and vendor master data, including compliance, data governance, cycle-time improvement, and supplier experience. The role leads North American customs and trade compliance, works with Logistics, Legal, and Customs Brokers to mitigate risk, and develops supporting procedures. It establishes Procurement Operations KPIs, dashboards, and reporting, and drives digital transformation, automation, and process improvement initiatives.

Requirements

  • Bachelor's degree in Business, Supply Chain, Procurement, Finance, Operations Management, or a related field; equivalent combinations of education and experience may be considered.
  • At least 8 years of experience in Procurement, Supply Chain, Procurement Operations, or Purchasing.
  • At least 3 years of people leadership experience.
  • Strong experience with SAP and procurement systems.
  • Experience managing Purchase-to-Pay processes.
  • Experience in manufacturing, industrial, or project-based environments.
  • Strong leadership, coaching, and team development skills.
  • Strategic and operational procurement expertise.
  • Process-oriented and data-driven decision-making abilities.
  • Strong stakeholder management and cross-functional collaboration skills.
  • Change management and continuous improvement experience.
  • Knowledge of SAP MM and procurement-related modules.
  • Experience with supplier onboarding, master data management, reporting, and KPI development.
  • Advanced proficiency in Microsoft Excel, Power BI, or similar reporting platforms.
  • Fluent English speaking and comprehension skills for safety and job-related communication.
  • Ability to travel domestically and internationally as business needs require.
  • Ability to obtain and maintain a valid passport.
  • Valid driver's license and ability to maintain insurability under company policies.
  • Ability to pass required pre-employment screenings and meet physical requirements associated with the role.
  • Commitment to safety protocols, regulations, and company policies, including identifying and mitigating potential hazards and using applicable safety equipment.

Nice To Haves

  • Knowledge of customs, trade compliance, and North American import regulations is preferred.

Responsibilities

  • Lead tactical procurement and procurement operations activities across North America.
  • Ensure timely purchasing transactions for Manufacturing, Construction, Service, and Corporate functions.
  • Establish and standardize procurement processes across the United States and Canada.
  • Define operational priorities and allocate resources to support business needs.
  • Drive service excellence and responsiveness for internal stakeholders.
  • Own and manage the North American Purchase-to-Pay governance framework.
  • Ensure compliance with procurement policies, financial controls, and delegation-of-authority requirements.
  • Monitor process performance and implement corrective actions as needed.
  • Identify opportunities to improve purchasing efficiency, automation, and effectiveness.
  • Partner with Finance and Accounts Payable to optimize end-to-end workflows.
  • Serve as regional owner for procurement systems and SAP-related processes.
  • Maintain system integrity, master data quality, and process compliance.
  • Support implementation of new procurement tools and technologies.
  • Lead user adoption, training, and continuous system enhancements.
  • Collaborate with Global Procurement Excellence and IT on strategic system improvements.
  • Oversee supplier onboarding and vendor master data management.
  • Ensure supplier setup processes meet compliance and internal control requirements.
  • Standardize and govern supplier data, and improve onboarding cycle times and supplier experience.
  • Ensure supplier information remains accurate, complete, and compliant.
  • Lead customs and trade compliance activities across North America.
  • Ensure compliance with U.S. and Canadian import/export regulations.
  • Partner with Logistics, Legal, and Customs Brokers to mitigate risk.
  • Develop procedures supporting trade and customs requirements.
  • Establish KPIs, dashboards, and reporting metrics for Procurement Operations.
  • Drive digital transformation, automation, and process improvement initiatives.
  • Demonstrate commitment to workplace safety, follow and promote company safety policies, identify and mitigate hazards, and communicate to maintain a safe work environment.
  • Use applicable safety equipment and comply with safety requirements.
  • Travel domestically and internationally as business needs require.

Benefits

  • Three weeks of accrued paid time off (120 hours).
  • Medical insurance with Health Savings Account (HSA) or Flexible Spending Account (FSA).
  • Dental insurance.
  • Vision insurance.
  • Short-term and long-term disability insurance.
  • Life and AD&D insurance.
  • 401(k) with employer match.
  • Student debt repayment and tuition reimbursement.
  • Wellbeing, family planning, and voluntary benefits; some offers may vary by location.
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