Director, Post Production Operations & Support

The New York Times•New York, NY

6d•$170,000 - $190,000•Onsite

About The Position

The New York Times is seeking a Director of Post Production Operations and Support to oversee the video post-production workflows, systems, and technical support that enable reliable newsroom video and show production at scale. The role is part of the newsroom’s Media Operations team and supports field and studio production across global operations in New York, Washington, D.C., Los Angeles, San Francisco, London, and Seoul. The director manages a team of post-production and technical specialists responsible for developing, implementing, and supporting workflows for video journalism. The director reports to the Head of Media Operations and works closely with senior video journalism leaders, the Director of Studios, and leaders in production management, editorial operations, cinematography, IT, networking, and audio engineering. This is an in-office role based in New York, with attendance required four days each week.

Requirements

At least 10 years of experience in video post-production operations.
At least 5 years of management experience.
Experience supporting both studio and field production.
Deep knowledge of production and post-production systems, media asset management, cloud workflows, networking, and digital publishing workflows.
Proven ability to build and continuously improve scalable systems while supporting urgent, deadline-driven production.
Demonstrated experience managing technology budgets, vendors, procurement, and equipment lifecycles.
Proven experience leading technical teams in a fast-moving newsroom, media, or broadcast environment.

Nice To Haves

Newsroom experience.
Experience supporting shows, podcasts, episodic content, or other repeatable multimedia production.
Strong leadership and collaboration skills, including motivating teams, attracting and developing talent, and working effectively across a newsroom.
Excellent operational, organizational, and communication skills, including managing competing deadlines and explaining complex technical issues to non-technical stakeholders.
A systems-oriented problem solver who can develop scalable solutions and remain calm under pressure.
Willingness to manage or provide after-hours, night, and weekend incident or coverage support as breaking news requires.
Knowledge of The Times’ digital video competitors and the video landscape.

Responsibilities

Lead the Post Production Operations and Support function for newsroom shows and video journalism produced globally.
Design, implement, and continuously optimize end-to-end post-production workflows for breaking news, Shows, Reporter Video, field production, and long-form Visual Investigations, including ingest, cloud asset management, cloud editing, captioning and graphics, and finishing and publishing.
Lead the transition to cloud and automated workflows to reduce friction for studio and remote production.
Manage, develop, and grow the global post-production operations and support team, including career development, performance management, hiring, and training.
Partner with the Director of Studios on production readiness and integration of studio systems with post-production and publishing workflows.
Partner with IT and Networking to manage and scale post-production infrastructure, including storage and high-speed file-transfer systems.
Partner with Audio Engineering to unify audio and video post-production workflows.
Oversee vendor relationships across video and multimedia software, cloud services, media asset management, and related services.
Oversee implementation and ongoing customization of the media asset management system so assets are properly tagged, searchable, and archived and workflows meet team needs.
Establish, communicate, and maintain quality-control standards for color and other disciplines involved in publishing video assets.
Collaborate with Editorial leadership to align post-production resources with editorial priorities and initiatives.
Maintain documentation, training, and technical onboarding for producers, editors, journalists, engineers, and other newsroom partners.
Establish coverage, escalation, and incident-response protocols for breaking news, major events, live productions, and after-hours Show support.
Track operational measures, including incident response and resolution, system reliability, quality control, and stakeholder satisfaction.
Partner with Media Operations leadership on annual budgets, procurement, vendor management, lifecycle planning, and resource allocation.
Source and manage freelance technical and post-production support as needed.
Demonstrate support for journalistic independence and commitment to The New York Times’ mission.