Director, Payment Partnerships & Product Solutions

Visa•San Francisco, CA
•$179,000 - $287,000•Hybrid

About The Position

The Director is responsible for shaping and executing growth initiatives and projects with strategic global accounts. The role requires an in-depth understanding of Visa’s and its partners’ capabilities, needs, and goals, and focuses on driving successful outcomes such as deal execution, new product or market launches, solutioning and pilots, growing existing business lines, and other strategic priorities. The position calls for an experienced payments professional with product solutioning strategy and business development experience who can work cross-functionally and with clients to build relationships that support effective execution. The Director leads account and relationship management and the sales plan for global Payment Facilitator accounts, coordinates internal and external stakeholders, and advances key priorities. The role identifies partnership growth models, aligns teams across functions, supports partner implementations and existing business lines, and establishes global performance and management reporting. It also manages discovery, ideation, and product solutioning with partners; drives opportunities through legal, finance, and product processes to closure; oversees product implementation; and maintains a product enhancement feedback loop. The position requires at least three days in the office, with the specific days confirmed by the Hiring Manager. Work hours vary with departmental needs, and travel is required 5–10% of the time. Work is performed in an office setting and involves sitting and standing at a desk, communicating in person and by telephone, and frequently operating standard office equipment such as telephones and computers.

Requirements

  • At least 10 years of work experience with a Bachelor’s Degree, at least 8 years with an Advanced Degree, or at least 3 years with a PhD.
  • At least 5 years of business experience, with related product, sales, and management experience in the payments and/or financial services industry.
  • Experience working cross-functionally and with clients to build relationships and support execution outcomes.
  • Strategic thinking, analytical and problem-solving ability, and thought leadership.

Nice To Haves

  • 12 or more years of work experience with a Bachelor’s Degree, 8–10 years with an Advanced Degree, or 6 or more years with a PhD.
  • Experience in cross-border money movement, card networks, and/or payment service providers (PSPs).
  • A proven record of creative product solutioning with complex product sets and driving client ideation and innovation.
  • A demonstrated track record of planning, managing, and closing complex, competitive sales efforts and managing deals from negotiation through closing and delivery.
  • A proven record of implementing strategic initiatives, policies, and operational decisions.

Responsibilities

  • Lead account and relationship management and the sales plan for global Payment Facilitator accounts, coordinating internal and external stakeholders and keeping top priorities moving forward.
  • Identify and pursue partnership growth models that create significant value, distribution channels, or new capabilities for Visa.
  • Align cross-functional teams on key initiatives, including Legal, Government Engagement, Product, Operations, Risk, and Local Market teams.
  • Work with cross-functional teams to ensure partner implementations and existing business lines are growing and meeting mutual expectations.
  • Establish global performance and management reporting infrastructure, deliver insights, and engage Visa leaders for critical account support when needed.
  • Support and manage partner discovery, ideation, and product solutioning in collaboration with internal stakeholders, including product owners and sales specialists.
  • Drive opportunities through to closure with legal, finance, and product counterparts.
  • Oversee product implementation and maintain a product enhancement feedback loop.
  • Shape and execute growth initiatives and projects with strategic global accounts, including deal execution, product or market launches, solutioning and pilots, and growth of existing business lines.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Flexible spending account and health savings account
  • Life insurance
  • Paid time off
  • Wellness program
  • Position may be eligible for bonus and equity.
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