Director, Product & Technology Partnerships

Deluxe • Atlanta, GA

2d

About The Position

The Director, Product & Technology Partnerships develops and scales the technology partner ecosystem for Deluxe Merchant Services as part of the Product organization. The role establishes strategic relationships with POS providers, payment gateways, terminal and hardware manufacturers, VARs, and software platforms to expand the capabilities and reach of Deluxe's payment solutions.

Acting as both a strategic partnership leader and technical advisor, the Director helps partners understand and integrate with the Deluxe payments platform, translates partner needs into actionable requirements, and collaborates with Product and Engineering to enable successful integrations. The role also develops scalable processes for partner certification, onboarding, and ongoing enablement while identifying opportunities to address market needs, evolve platform capabilities, and drive business growth.

Requirements

• Bachelor's degree in Business, Technology, or a related field, or equivalent professional experience.
• At least 5 years of experience in payments, fintech, merchant services, technology partnerships, or integrated payment solutions.
• Demonstrated experience developing and managing technology partnerships, VAR relationships, or payment integration initiatives.
• Strong technical understanding of payment technologies, including payment gateways, APIs, POS integrations, and payment processing platforms.

Nice To Haves

• Experience working with POS providers, payment terminal manufacturers, payment gateways, or ISV ecosystems within the merchant acquiring industry.
• Experience guiding technical integration discussions, certification processes, and partner onboarding without direct software development responsibilities.
• Ability to evaluate technology partnerships from both technical and business perspectives and translate integration opportunities into product capabilities and commercial value.
• Strong cross-functional communication and relationship management skills, including experience working across Product, Engineering, and Commercial teams.

Responsibilities

• Develop and expand the technology partner ecosystem by identifying, evaluating, and establishing strategic relationships with VARs, POS providers, payment gateways, terminal and hardware manufacturers, and software platforms.
• Prioritize partnership opportunities that extend Deluxe's product capabilities, address market needs, and enable business growth.
• Serve as a technical and strategic point of contact for partners, advising on payment integration models, APIs, gateways, terminal connectivity, certifications, and platform capabilities.
• Lead technical discovery and solution discussions, translating partner requirements into actionable recommendations for Product and Engineering.
• Collaborate with Product and Engineering to define and support certification requirements, partner onboarding, and integration standards.
• Maintain visibility into partner capabilities, integration models, certification status, and technical documentation to support partner engagement and platform compatibility.
• Partner with Product leadership to identify how third-party technologies and partnerships can expand capabilities, accelerate time to market, or address product portfolio gaps.
• Evaluate partners based on technical fit, market demand, strategic value, and ability to support current and evolving platform capabilities.
• Collaborate with Product, Engineering, Sales, and other stakeholders to align partnership initiatives with business priorities.
• Support commercialization and adoption of partner-enabled solutions, ensuring partnerships deliver customer value, operational scalability, and sustainable revenue opportunities.

Benefits

• Healthcare coverage: medical, dental, and vision.
• Paid time off, volunteer time off, and holidays.
• Employer-matched retirement plan.
• Employee stock purchase plan.
• Short-term and long-term disability coverage.
• Infertility treatment, adoption, and surrogacy assistance.
• Tuition reimbursement.
• Competitive benefits available starting on day one; benefits may vary by role, location, or hours worked.

What This Job Offers

• Job Type: Full-time
• Career Level: Director