Director, Product & Technology Partnerships

First American Payments Systems•Fort Worth, TX

About The Position

The Director, Product & Technology Partnerships develops and scales the technology partner ecosystem for Deluxe Merchant Services. As part of the Product organization, this role establishes strategic relationships with POS providers, payment gateways, terminal and hardware manufacturers, and software platforms to extend Deluxe’s payment capabilities and reach. Acting as both a strategic partnership leader and technical advisor, the Director helps partners understand and integrate with the Deluxe payments platform, translates partner needs into actionable requirements, and works with Product and Engineering to support successful integrations. The role also creates scalable processes for partner certification, onboarding, and ongoing enablement while identifying opportunities to meet market needs, expand platform capabilities, and drive business growth.

Requirements

Bachelor’s degree in Business, Technology, or a related field, or equivalent professional experience.
At least 5 years of experience in payments, fintech, merchant services, technology partnerships, or integrated payment solutions.
Demonstrated experience developing and managing technology partnerships, VAR relationships, or payment integration initiatives.
Strong technical understanding of payment technologies, including payment gateways, APIs, POS integrations, and payment processing platforms.

Nice To Haves

Experience working with POS providers, payment terminal manufacturers, payment gateways, or ISV ecosystems within the merchant acquiring industry.
Experience guiding technical integration discussions, certification processes, and partner onboarding without direct software development responsibilities.
Ability to evaluate technology partnerships from both technical and business perspectives, translating integration opportunities into product capabilities and commercial value.
Strong cross-functional communication and relationship management skills, with experience working across Product, Engineering, and Commercial teams.

Responsibilities

Develop and expand the technology partner ecosystem by identifying, evaluating, and establishing strategic relationships with VARs, POS providers, payment gateways, terminal and hardware manufacturers, and software platforms.
Prioritize partnership opportunities that extend product capabilities, address market needs, and create new avenues for business growth.
Serve as a technical and strategic point of contact for partners, advising on payment integration models, APIs, gateways, terminal connectivity, certifications, and platform capabilities.
Lead technical discovery and solution discussions, translating partner requirements into actionable recommendations for Product and Engineering.
Collaborate with Product and Engineering to define and support certification requirements, partner onboarding, and integration standards.
Maintain visibility into partner capabilities, integration models, certification status, and technical documentation to support partner engagement and ongoing platform compatibility.
Partner with Product leadership to identify opportunities for third-party technologies and partnerships to expand capabilities, accelerate time to market, or address product portfolio gaps.
Evaluate partners based on technical fit, market demand, strategic value, and ability to support current and evolving platform capabilities.
Collaborate with Product, Engineering, Sales, and other stakeholders to align partnership initiatives with business priorities.
Support commercialization and adoption of partner-enabled solutions, ensuring partnerships deliver customer value, operational scalability, and sustainable revenue opportunities.