Director Parking Services
About The Position
The Director of Parking Services provides strategic leadership, vision, and oversight for the University’s comprehensive parking program, under the general direction of the Assistant Vice Chancellor of Administration & Strategic Initiatives. The program encompasses more than 12,500 parking spaces across surface lots and parking structures. The Director oversees parking operations, customer service, enforcement, infrastructure planning, financial administration, and policy development, ensuring high-quality, customer-focused services that support the University’s mission and evolving campus needs. The Director develops long-range plans and policies; oversees operational, financial, technological, and facility functions; leads departmental employees; and serves as a liaison to campus departments, local government, and community stakeholders. The role operates independently on day-to-day matters and refers policy-level decisions to the Assistant Vice Chancellor. Work is performed in a standard office or indoor university environment with minimal physical exertion.
Requirements
- Bachelor’s degree.
- At least seven years of progressively responsible experience in parking or transportation management.
- At least five years in a supervisory or leadership role.
- Class “D” Driver’s License.
- Demonstrated experience in budget development, financial analysis, and revenue management.
- Strong leadership, communication, and interpersonal skills, including the ability to engage diverse stakeholders.
- Experience with parking technologies, data systems, and customer service platforms.
- Ability to work flexible hours, including evenings and weekends, as needed.
Responsibilities
- Develop and implement long-range plans and policies for parking operations, infrastructure, and technology in support of campus growth, sustainability, and accessibility goals.
- Oversee parking operations, including permit systems, garage management, enforcement, ticket processing, signage, and meter maintenance.
- Direct development and administration of departmental budgets exceeding $7 million; oversee revenue generation, rate setting, capital planning, and financial reporting.
- Lead professional, classified, and student employees, including recruitment, training, performance management, and organizational development.
- Manage maintenance and capital improvements for surface lots and parking garages, coordinating with Facilities and external vendors.
- Oversee the design, implementation, and auditing of parking technology systems, including permit management, citation processing, and financial tracking platforms.
- Serve as the primary liaison to campus departments, local government, and community stakeholders on parking matters; represent the University in public forums and advisory committees.
- Develop and enforce departmental policies and procedures aligned with University goals and regulatory requirements, promoting continuous improvement and innovation.
- Promote diversity, equity, and inclusion and ensure compliance with affirmative action, equal opportunity, and non-discrimination policies.
- Perform additional administrative and leadership duties in support of Campus Services and the University.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Director
