Director of Youth Homeless Services

Community Care ME•Bangor, ME

About The Position

The Director of Youth Homeless Services provides strategic, administrative, and operational leadership for Community Care's Youth Homeless Services programs. The Director ensures the effective administration, coordination, and continuous improvement of programs serving youth experiencing homelessness or housing instability. The Director directly supervises and leads the Assistant Director of Emergency Services and the Program Manager of Community-Based Services. The role ensures program operations, service delivery, staffing, and performance align with organizational goals, contractual obligations, applicable regulations, and Community Care's mission and values. In collaboration with the Executive Director, Management Team, and other agency departments, the Director establishes program priorities, evaluates operational effectiveness, addresses organizational and service delivery needs, and develops strategies to improve program outcomes. The Director is accountable for program quality, fiscal performance, regulatory compliance, risk management, and effective use of agency resources. The Director also represents Youth Homeless Services and fosters collaboration with community partners, funding sources, and other external stakeholders to support high-quality services and their continued development.

Requirements

  • Bachelor's degree in Social Work or a related field.
  • At least five years of relevant experience; additional education may be substituted for some experience.
  • At least two years of supervisory experience.
  • Reliable transportation.
  • Valid State of Maine driver's license.
  • Vehicle insurance that meets the state's minimum requirements.

Responsibilities

  • Provide strategic, administrative, and operational leadership for Youth Homeless Services programs.
  • Ensure effective administration, coordination, and continuous improvement of programs serving youth experiencing homelessness or housing instability.
  • Directly supervise and lead the Assistant Director of Emergency Services and the Program Manager of Community-Based Services.
  • Ensure program operations, service delivery, staffing, and performance align with organizational goals, contractual obligations, applicable regulations, and the organization's mission and values.
  • Collaborate with the Executive Director, Management Team, and other agency departments to establish program priorities and evaluate operational effectiveness.
  • Address organizational and service delivery needs and develop strategies to improve program outcomes.
  • Maintain accountability for program quality, fiscal performance, regulatory compliance, risk management, and effective use of agency resources.
  • Represent Youth Homeless Services and foster collaboration with community partners, funding sources, and other external stakeholders.
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