Director of Youth Homeless Services

Community Care ME•Bangor, ME

About The Position

The Director of Youth Homeless Services provides strategic, administrative, and operational leadership for Community Care's Youth Homeless Services programs. The position oversees effective administration, coordination, and continuous improvement of programs serving youth experiencing homelessness or housing instability. The Director directly supervises and leads the Assistant Director of Emergency Services and the Program Manager of Community-Based Services, ensuring that program operations, service delivery, staffing, and performance align with organizational goals, contractual obligations, applicable regulations, and Community Care's mission and values. In collaboration with the Executive Director, Management Team, and other agency departments, the Director establishes program priorities, evaluates operational effectiveness, addresses organizational and service delivery needs, and develops strategies to improve outcomes. The role is accountable for program quality, fiscal performance, regulatory compliance, risk management, and effective use of agency resources. The Director is a key organizational leader and representative of Youth Homeless Services, fostering collaboration with community partners, funding sources, and external stakeholders to support high-quality service delivery and continued program development.

Requirements

  • Bachelor's degree in Social Work or a related field.
  • At least five years of relevant experience; additional education may be substituted for some experience.
  • At least two years of supervisory experience.
  • Reliable transportation.
  • Valid State of Maine driver's license.
  • Vehicle insurance meeting the state's minimum requirements.

Responsibilities

  • Provide strategic, administrative, and operational leadership for Youth Homeless Services programs.
  • Oversee the administration, coordination, and continuous improvement of programs serving youth experiencing homelessness or housing instability.
  • Directly supervise and lead the Assistant Director of Emergency Services and the Program Manager of Community-Based Services.
  • Ensure program operations, service delivery, staffing, and performance meet organizational goals, contractual obligations, applicable regulations, and the organization's mission and values.
  • Collaborate with the Executive Director, Management Team, and other agency departments to establish priorities, evaluate operational effectiveness, address needs, and develop strategies to improve outcomes.
  • Maintain accountability for program quality, fiscal performance, regulatory compliance, risk management, and effective use of agency resources.
  • Represent Youth Homeless Services and foster collaboration with community partners, funding sources, and other external stakeholders.
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