Director of Technical Program Management

As a Director of Technical Program Management at Bloomreach, you will be responsible for leading, operationalizing, and managing the release programs of Bloomreach Engagement and Discovery products. Your role will involve working closely with engineering and product teams, driving cross-functional programs, and ensuring the adoption of application releases across the entire company. Additionally, you will be responsible for developing operational workflows, streamlining processes, and providing executive-level program updates. To succeed in this role, you should have strong communication and problem-solving skills, be able to understand technical details quickly, and excel at influencing without authority.

• Define and evolve the team charter of the program management function at Bloomreach
• Initiate programs by leading alignment on program scope, release planning, aligning teams on vision, business goals, creating program structure, and securing cross-functional support
• Lead releases with key stakeholders for each product to help make key decisions, remove obstacles, and address key program issues
• Drive Product and Engineering teams through the software engineering release cycle using Agile
• Develop strong partnerships with functional leaders to drive focus on business objectives and be a trusted partner for executive management
• Hire, mentor, and develop Program Managers to have a positive impact on the organization
• Coach the team to define program plans, success criteria, and execute against the objectives
• Travel regularly to product development centers for in-person workshops and team events
• Be a thought leader within the organization and help advance the Product & Technology strategy globally
• Implement and run large scale SaaS product development programs
• Motivate and inspire team members to meet and exceed goals
• Analyze and solve problems with a hands-on, detail-oriented approach
• Master technical subjects and technologies relevant to the program
• Apply knowledge of the software development lifecycle in a dynamic environment using agile methodologies
• Possess strong organizational, project management, analysis, and communication skills
• Successfully partner with all functions across the entire company
• Lead by example and coach others in challenging discussions, presentations, and written communication
• Craft a program management charter, priorities, and work with R&D on driving the release delivery process
• Organize the PMO function at Bloomreach and make necessary changes for improvement.

• Proven track record of implementing and running large scale SaaS product development programs
• Solid understanding of the SaaS business model and its product development lifecycle
• Ability to motivate and inspire team members in high-growth environments
• Excellent analytical and problem-solving skills
• Ability to master technical subjects and technologies relevant to the program
• Deep experience with the software development lifecycle and agile methodologies
• Strong organizational, project management, analysis, and communication skills
• Comfortable bending between the tactical and strategic
• Ability to successfully partner with all functions across the entire company
• Lead by example and coach others in challenging discussions and written communication
• Bachelor's degree or equivalent work experience

• A great deal of freedom and trust
• Flexible working hours
• Remote-first work environment
• Company events and global spirit
• Volunteering opportunities with paid time off
• Personal development workshops and competency maps
• Communication coaching and leader development program
• $1,500 professional education budget
• Employee Assistance Program
• Subscription to Calm - sleep and meditation app
• 'DisConnect' days for unwinding and focusing on activities away from the screen
• Sports, yoga, and meditation opportunities
• Restricted Stock Units or Stock Options
• Company performance bonus
• Employee referral bonus
• Work anniversary celebrations