Director of Technical Operations - AV

Visual Sound•Broomall, PA
•Onsite

About The Position

Visual Sound is seeking a highly experienced, strategic leader to oversee the company’s day-to-day technical operations. This onsite role is responsible for maintaining seamless workflows, driving operational excellence, and aligning technical initiatives with business objectives. The Director balances strategic oversight with hands-on operational leadership, streamlines processes, and manages teams to support efficient operations and sustainable growth. A technical background in audio/visual (A/V) is required, along with proficiency in supervision, procedures, budgeting, and proposal development.

Requirements

  • Technical background in audio/visual (A/V).
  • Strong people-management and leadership skills.
  • Strategic thinking and execution skills.
  • Experience in process optimization and operational excellence.
  • Experience with financial and budget management.
  • Change-management skills and adaptability.
  • A minimum of 5–7 years of experience in operations management.
  • Background in leadership roles and managing vendor relationships.
  • Ability to collaborate with other departments to ensure alignment with company objectives.
  • Excellent verbal and written communication skills.
  • Proficiency in problem-solving and developing and executing strategic plans.
  • Proficiency in supervision, procedures, budgeting, and proposal development.

Nice To Haves

  • Bachelor’s degree preferred.
  • Familiarity with a similar operational environment.

Responsibilities

  • Lead and develop high-performing teams, drive accountability, and foster collaboration across departments.
  • Set and execute operational strategies, scale operations, and use KPIs to support data-driven decision-making.
  • Improve workflows, reduce costs, and ensure smooth day-to-day operations.
  • Manage P&L, budgeting, cost control, and financial forecasting.
  • Implement new systems, restructure teams, and improve company-wide efficiencies.
  • Report on and analyze ongoing operations.
  • Manage vendor relationships and collaborate with other departments to align operations with company objectives.
  • Develop and execute strategic plans.
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