Director of Staffing Sales

2026 The North End Community Improvement Collaborative•Mansfield, OH

About The Position

The Director of Staffing Sales – Mansfield Branch leads sales growth, business development, client acquisition, account growth, and market expansion for NECIC Staffing throughout Mansfield, Richland County, and surrounding communities. The role focuses on building employer relationships, identifying and closing new business opportunities, growing existing accounts, and establishing NECIC Staffing as a trusted workforce partner. The Director maintains a visible presence in the local business community through employer meetings, prospective client visits, networking, and business and community events. Working closely with the Mansfield Staffing team, recruiters, the Chief Operating Officer, and other NECIC departments, the Director coordinates opportunities so that staffing needs can be supported and delivered successfully. The role requires independent initiative, strong organization and communication, consistent follow-through, and accountability for measurable sales results. The Chief Executive Officer may assign additional responsibilities as necessary.

Requirements

Demonstrated ability to prospect, develop leads, and close new business.
Excellent written, verbal, presentation, and interpersonal communication skills.
Strong networking and relationship-management abilities.
Comfort with outbound calls, employer visits, and in-person prospecting.
Strong organization, time management, and follow-through, with the ability to manage multiple prospects, accounts, and priorities.
Strong negotiation, problem-solving, and decision-making skills.
Ability to communicate professionally with business owners, executives, HR leaders, hiring managers, and operations leaders.
Ability to work independently and remain accountable to measurable sales goals.
Strong proficiency with Microsoft Office 365 and CRM systems.
Minimum of an associate degree in Business, Sales, Marketing, Communications, Human Resources, or a related field, or equivalent professional experience.
Minimum of three years of B2B sales, business development, account management, staffing, or related experience.
Demonstrated experience developing new client relationships and growing business accounts.
Valid Ohio driver’s license and reliable transportation.
Ability to travel regularly throughout Mansfield, Richland County, and surrounding communities.
Ability to attend occasional early morning, evening, and networking events.

Nice To Haves

Knowledge of staffing, recruiting, HR, or workforce development.
Bachelor’s degree in Business, Sales, Marketing, Communications, or a related field.
Staffing industry or workforce development sales experience.
Existing business relationships throughout Richland County and surrounding communities.
Experience selling professional services.
Experience with CRM and Applicant Tracking Systems.
Experience with strategic account development and market expansion.

Responsibilities

Identify and pursue staffing and workforce development opportunities throughout Mansfield, Richland County, and surrounding communities, and maintain a pipeline of qualified prospective clients.
Conduct outbound prospecting through calls, emails, referrals, networking, employer visits, and other strategies; schedule and hold meetings with prospective employers.
Assess prospects’ workforce needs, hiring challenges, staffing volumes, timelines, and growth plans; present NECIC Staffing services and solutions.
Develop proposals with NECIC leadership, negotiate terms within approved guidelines, and guide qualified prospects through service agreements and client activation.
Coordinate with Staffing before committing to high-volume, specialized, or difficult-to-fill requests, and ensure service agreements and onboarding documents are complete before staffing begins.
Develop and implement sales and territory-growth strategies; identify high-potential industries, employers, and opportunities to expand into new industries and surrounding markets.
Build relationships with local businesses, chambers of commerce, economic development organizations, workforce partners, and business associations; monitor workforce trends, employer needs, economic activity, and competitors.
Maintain relationships with new and existing clients through employer visits, check-ins, and timely communication; gather feedback and partner with Staffing Operations to resolve concerns.
Identify at-risk accounts, strengthen client relationships, maintain relationships with inactive clients, and pursue reactivation opportunities.
Develop strategic growth plans for high-value accounts and identify additional positions, departments, shifts, locations, and workforce solutions that NECIC Staffing can support.
Identify opportunities for temporary, temp-to-hire, direct-hire, gig workforce, and other staffing solutions; partner with Recruiting to align candidate pipelines with account growth.
Monitor client activity and seek to increase placements, billable hours, revenue, and gross profit while developing long-term preferred-provider relationships.
Maintain accurate sales activity and client information in NECIC’s CRM or staffing system, including calls, meetings, emails, proposals, follow-ups, next steps, and sales opportunities.
Maintain an active pipeline, review activity with the Chief Operating Officer, develop monthly and quarterly forecasts, and address stalled opportunities.
Meet or exceed established sales goals; monitor pricing, markup, profitability, and performance indicators; report sales performance and develop corrective strategies when needed.
Work with recruiters and Staffing leadership to communicate client needs, job orders, expectations, timelines, candidate availability, and upcoming opportunities; participate in regular sales and staffing meetings.
Share employer feedback, market trends, and workforce intelligence with recruiters, and collaborate across Sales, Recruiting, Finance, HR, and Operations to ensure promised services can be delivered.
Represent NECIC Staffing in the local community by participating in business organizations, economic development activities, workforce initiatives, networking events, job fairs, and community activities.
Develop strategic community and workforce partnerships that support business development and employment opportunities, and serve as a professional ambassador for NECIC Staffing and its mission.