Director of Social Services

Avardis Health•Mifflin, PA

About The Position

The Director of Social Services leads the social services department and is responsible for providing services that respond to residents’ emotional needs and those of their families. The role also assists with resident admissions and the referral process, supports facility culture, and works to improve residents’ well-being and quality of life. The Director stays current with applicable regulations, develops and implements policies and social care programs, oversees discharge planning and resident assessments, and provides consultation to residents, families, staff, and community agencies. The role also addresses deficiencies identified during survey inspections and drives process improvements in social services and resident care.

Requirements

  • Experience in long-term care, healthcare, or social services within a skilled nursing or similar setting.
  • Strong understanding of state and federal regulations governing social services in nursing facilities.
  • Excellent interpersonal, communication, and problem-solving skills.
  • Ability to build and maintain relationships with residents, families, and external agencies.
  • Compassionate, dedicated, and committed to enhancing residents’ lives.

Nice To Haves

  • Bachelor’s or Master’s degree in Social Work, Human Services, or a related field (preferred).

Responsibilities

  • Stay up to date with federal and state regulations and make policy recommendations to the Licensed Nursing Home Administrator.
  • Implement policies and procedures to identify and address residents’ social and emotional needs.
  • Participate in community planning to support facility services and resident needs.
  • Oversee discharge planning, development of social care plans, and participation in resident assessments.
  • Provide consultation to staff and community agencies to develop effective social service programs.
  • Develop and implement corrective action plans for social service deficiencies noted during survey inspections.
  • Maintain an up-to-date reference library of laws, standards of practice, and other essential materials.
  • Conduct and document social services evaluations, identifying resident problems and needs.
  • Maintain ongoing communication with case workers and external service providers.
  • Provide social work consultation to residents, families, and staff as needed.
  • Drive innovation and process improvements to enhance social services and resident care outcomes.
  • Assist with resident admissions and the referral process.

Benefits

  • Competitive salary commensurate with experience
  • Comprehensive health, dental, and vision insurance
  • 401(k)
  • Paid time off and holidays
  • Access to earned but unpaid wages in advance
  • Free 24/7 online learning courses for senior care, health, and human services, with courses that may support certifications or professional development
  • Employee Assistance Fund for confidential assistance in unexpected catastrophic situations
  • Advocacy and community impact through partnerships, educational events, and policy advocacy
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