Director of Social Services
About The Position
The Director of Social Services plans and directs a comprehensive social service program that provides support services to residents and families in a care setting that may include sub-acute care, short-term rehabilitation, assisted living, skilled nursing, LTACH, or long-term care. The role includes supervising social service staff; providing direct services, advocacy, counseling, service coordination, education, in-service training, policy and program development, and community relations. The Director follows CareOne Social Service Policies and Procedures, applicable state and federal guidelines, and the National Association of Social Workers Code of Ethics. The Director collaborates with an interdisciplinary team, supports residents and families through psychosocial needs and care transitions, and maintains required documentation and records. The position also includes management and administrative responsibilities, participation in quality improvement, staff development, discharge planning, resident safety, and ensuring residents' rights and needs are respected.
Requirements
- Master's degree in Social Work.
- Current and active Licensed Social Worker (LSW) licensure as required by the state in which the employee works.
Responsibilities
- Acts as a resource to other social workers.
- Assists with recruiting, interviewing, hiring, and orienting new personnel.
- Establishes standards of practice to promote uniformity in the role.
- Assists with updating and revising the policy and procedure manual.
- Implements a peer review process to validate competencies.
- Establishes communication channels with other social workers through regular meetings.
- Participates in center-based quality improvement activities.
- Submits monthly reports to the Regional Director of Operations summarizing issues.
- Establishes partnerships with the Office of the Ombudsman.
- Plans and directs a comprehensive social service program that provides support services for residents and families.
- Participates in an interdisciplinary team approach to better serve the needs of the center.
- Provides therapeutic interventions to help residents cope with social and psychological aspects of illness, impairment, disability, institutionalization, separation, and loss.
- Maintains written documentation in residents' medical records according to CareOne policy.
- Completes initial psychosocial evaluations and assessments, and ensures required ongoing documentation, including at least quarterly documentation for each resident and ongoing documentation for short-term residents.
- Develops the social service component of each resident's plan of care, identifying problems, goals, and approaches; participates in and coordinates interdisciplinary care-planning conferences; and ensures residents and families have input into care planning.
- Acts as liaison among residents, families, outside agencies, and the Center Administrator to help ensure residents' rights are maintained.
- Conducts family meetings as needed.
- Functions in a management capacity and follows center policies and procedures as a representative of CareOne Administration.
- Completes administrative forms and reports under the direction of the Administrator and submits them to the Administrator and/or consultants as required.
- Facilitates discharge planning, including developing an organized discharge plan for all customers.
- Promotes resident safety and helps ensure adherence to legal, safety, health, fire, and sanitation codes; follows center fire, safety, and disaster plans and remains familiar with current MSDS.
- Prioritizes customer service and follows the CareOne Culture of Excellence Pledge, helping ensure residents and families receive caring, compassionate, high-quality service that recognizes individual needs and rights.
Benefits
- Comprehensive healthcare benefits, including multiple medical plans and pharmacy coverage, Teladoc, dental plans, and a vision plan.
- Health Savings Account, subject to eligibility restrictions.
- Flexible Spending Accounts.
- Voluntary life and AD&D insurance.
- Short-term and long-term disability plans.
- Hospital indemnity insurance.
- Critical illness insurance.
- Accident insurance.
- Whole life insurance.
- Medicare Employee Assistance.
- Legal plan.
- Commuter benefits.
- 401(k) retirement plan.
- Employee Assistance Program, available to all employees.
- Paid time off, including vacation and sick plans in accordance with state laws.
- Opportunities to advance and grow your career.
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What This Job Offers
Job Type
Full-time
Career Level
Director
