Director of Social Services

Amberwood Care Centre•Rockford, IL

1d•Onsite

About The Position

Amberwood Care Centre is seeking a Director of Social Services to ensure social services are provided to patients throughout the rehabilitation program, either directly or by managing others in the department. The role oversees the facility’s social service programs and supports residents and families with social histories, information about financial assistance, and referrals to community agencies. The Director collaborates with staff and other departments to improve workflow, interprets department policies and procedures, and keeps facility practices aligned with current regulations and professional standards. The position is based at Amberwood Care Centre in Rockford, Illinois.

Requirements

Bachelor’s degree in social work or a human services field, such as sociology, gerontology, special education, rehabilitation counseling, or psychology.
Current license to practice in the state as a Social Services Professional.
Strong management skills, including delegating responsibility, performance management, conflict management, and leading through others.
Good financial and management skills.
Ability to plan and adapt social services policies and procedures.
Strong organizational skills.
Ability to read, write, speak, and understand English.
Basic computer knowledge and ability, aptitude to learn company applications, and proficiency with Microsoft Office Suite.
Ability to meet the stated physical requirements, with or without mechanical devices.
Understanding of and adherence to company safety standards and protocols.

Nice To Haves

Master of Social Work (MSW) degree or a related field.

Responsibilities

Review daily work assignments for regulatory compliance and consistent staffing whenever possible.
Plan, develop, organize, implement, evaluate, and direct the facility’s social service programs.
Interview residents or family members as needed to obtain social histories.
Provide residents and families with information about Medicare, Medicaid, and other available financial assistance programs.
Refer residents and families to appropriate social service agencies when the facility cannot provide needed services.
Help standardize work methods and collaborate with staff and other departments to improve workflow, streamline business practices, reduce costs, and eliminate waste.
Develop and maintain a community and social services referral file of agencies and organizations that assist residents.
Interpret department policies and procedures to employees, residents, visitors, government agencies, and others.
Stay current with federal and state regulations and professional standards, and recommend changes to facility policies and procedures to the Administrator.
Perform other duties as assigned.