Director of Social Services

Suncrest Hospice • Northbrook, IL

3d • $85,000 - $95,000

About The Position

The Director of Social Services provides overall direction for patient social services, including managing the social work team. The role establishes, implements, and evaluates goals and objectives for the department to promote quality standards and support the organization’s mission and philosophy. The Director oversees daily patient social service operations, regulatory compliance, care coordination, staff management, clinical care processes, documentation, budgeting, and strategic planning. The position also maintains working knowledge of social work and the organization’s contractual relationships to ensure services meet applicable requirements.

Requirements

• Master’s degree in Social Work.
• Must be an LCSW.
• At least three years of management experience, preferably in home care operations.
• Ability to supervise and direct professional and administrative personnel.
• Ability to deal tactfully with customers and the community.
• Knowledge of corporate business management, governmental regulations, and CHAP standards.
• Good communication and public relations skills.
• Autonomy, organization, assertiveness, flexibility, and cooperation in performing job responsibilities.
• Willingness to drive, with reliable transportation, a valid driver’s license, and auto insurance.

Nice To Haves

• Management experience in home care operations is preferred.

Responsibilities

• Direct daily patient social service operations and oversee the establishment and implementation of social services.
• Ensure compliance with state, federal, and CHAP social service regulations and standards.
• Implement improved work methods and procedures so social services are delivered in accordance with local and state regulations.
• Oversee coordination of care with other clinical services to support seamless home care service delivery.
• Assist the Executive Director/Administrator with preparing the annual social service department budget and monitor resource allocation against the budget.
• Recruit, select, orient, and directly manage social service team members.
• Supervise the assessment, planning, implementation, and evaluation of social service clinical care by social work team members.
• Ensure social services are properly documented in clinical records in compliance with state, federal, and CHAP requirements.
• Provide leadership in strategic planning, including identifying opportunities for additional or improved services to address unmet customer needs.
• Maintain comprehensive working knowledge of social work and share relevant information with appropriate organization personnel.
• Maintain comprehensive working knowledge of Brighton/Suncrest Hospice contractual relationships and ensure social services are delivered according to contract.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Paid time off
• 401(k) plan with employer match and 100% vesting after 90 days of employment
• Competitive pay of $85,000–$95,000
• Actual work/life balance
• Team-member appreciation and recognition culture
• Opportunity to join a rapidly growing national company, with possible position upgrades

What This Job Offers

• Job Type: Full-time
• Career Level: Director