Director of Sales - Spark by Hilton Tucson Airport

Schulte Hospitality Group•Tucson, AZ

About The Position

Schulte Hospitality Group is seeking a dynamic, service-oriented Director of Sales for Spark by Hilton Tucson Airport. The role leads sales efforts, promotes effective teamwork and communication, and helps drive customer loyalty and hotel revenue. The Director of Sales develops knowledge of hotel operations and company sales policies, identifies new and repeat business, monitors market and competitor activity, analyzes revenue and sales performance, and develops and implements sales and marketing strategies. The position also supports forecasting, budgeting, annual business planning, and goal-setting for team members.

Requirements

Bachelor's degree in Hotel Administration, Business, or Marketing.
At least 5 years of progressive hotel sales experience with leadership responsibilities.
Strong analytical skills relating to hotel revenue impact.
Ability to communicate effectively verbally and in writing.
Strong interpersonal skills.
Strong understanding of revenue management principles.
Proficiency in Microsoft Office, especially Excel, Word, and Outlook.
Ability to travel as needed.
Flexible work hours that may include evenings, weekends, and holidays.

Responsibilities

Maintain and promote a teamwork environment through positive leadership and clear communication among co-workers.
Provide pricing and guidance recommendations to sales staff and review and approve special corporate negotiated rates.
Develop working knowledge of hotel operations, including food and beverage, guest services, and reservations.
Develop knowledge of and ensure adherence to company sales policies and standard operating procedures.
Drive customer loyalty and grow account share by delivering service excellence throughout customer experiences.
Provide guidance for annual RFP season to National Sales, with support from the General Manager and/or Regional Director of Sales and National Sales.
Ensure solicitation, closing, and customer communications are complete and documented for the team.
Identify and pursue new and repeat business through prospecting calls, visits, site tours, lunches, and networking events.
Develop and maintain market awareness to predict revenue opportunities and set proactive strategies.
Analyze sales and revenue management reports to identify trends and future demand opportunities; monitor pricing, MAR, and other minimums to ensure rates align with inventory, sales and revenue strategies, and market demand.
Participate in forecasting revenue and expenses.
Conduct ongoing competitor price and product analysis to ensure appropriate rate positioning and product offerings.
Conduct weekly and monthly share analysis to measure hotel market performance against competitors and implement strategies with the Regional Director of Sales, Regional Director of Revenue Management, and General Manager.
Recommend and implement new hotel sales programs and accurately track return on investment.
Initiate collateral and online marketing efforts, including printed sales collateral, direct mail, discount promotions, email marketing, and website presence, and track the return on investment of advertising and marketing spending.
Prepare annual marketing, business, and budget plans.
Set and monitor team member goals, including weekly sales activities and monthly, quarterly, and yearly room-night and revenue goals.
Abide by Prime Time Selling hours.
Perform other job-related duties as assigned.

Benefits

Daily Pay access.
Free telemedicine and virtual mental health care access for all associates starting on day one.
Multiple health insurance options.
Life insurance options.
401(k) plan with company match.
Paid parental leave.
Paid time off for eligible associates under the company's PTO policy.
Holiday pay.
Pet insurance.
Employee Assistance Program.
Savings Marketplace discounts on event tickets, electronics, gym memberships, and more.