Director of Sales - Residence Inn Grapevine

Remington Hotels•Grapevine, TX

About The Position

The Director of Sales administers, directs, manages, and controls the hotel's sales and marketing department to maximize sales revenue and ensure that sales staff take an aggressive approach to meeting budgeted goals and key hotel drivers. The role reports directly to the General Manager. The Regional Sales and Marketing Manager also interfaces with the property and assists in directing the Sales and Marketing function. The Director of Sales develops property sales strategies and an annual marketing plan, monitors forecasts and market conditions, manages rate availability in relation to market demand, leads outside sales and internal group servicing, and trains and holds sales and marketing staff accountable for results. The position requires a guest-service culture, effective teamwork, regular attendance, and the ability to meet the property's business needs, including potentially varying schedules and some travel.

Requirements

Three years of proven hotel sales experience, demonstrating creative thinking and results-driven leadership.
Strong verbal and written business communication and presentation skills.
High work ethic and self-initiative.
Strong computer skills, including Microsoft Suite.
Basic computational ability.
Ability to maintain focus, attention, and timely completion of assignments despite frequent interruptions.
Ability to maintain excellent relationships with staff and protect staff and guest confidentiality.
Ability to participate in and, at times, lead departmental or hotel team meetings.
Regular attendance according to established guidelines.
Ability to work varying schedules to reflect the property's business needs.
Ability to meet the physical and office-environment requirements of the role, including prolonged desk and computer work, operating office equipment, communicating effectively, and lifting or moving items as needed.

Responsibilities

Develop property sales strategies, including targeted market segments, rate management, solicitation procedures, and advertising.
Develop a realistic annual marketing plan and forecast, reviewing monthly and updating or modifying them as market conditions require.
Emphasize control procedures and yield management to balance rate availability with market demand.
Establish and execute an effective outside sales program.
Direct the internal servicing of groups.
Work in concert with the hotel management team and property General Manager.
Train sales and marketing staff and hold them accountable for actionable results.
Work cooperatively and in a friendly manner with fellow associates.
Promote guest service, courtesy, goodwill, and a positive attitude in every encounter.
Perform other reasonable requests assigned or directed by the General Manager.