Director of Sales - Residence Inn Grapevine

Remington Hospitality•Grapevine, TX

About The Position

The Director of Sales administers, directs, manages, and controls the hotel's sales and marketing department to maximize sales revenue and ensure sales staff pursue budgeted goals and key hotel drivers. The role develops property sales strategies and marketing plans, manages rate availability and yield, directs outside sales and internal group servicing, and trains and holds sales and marketing staff accountable for results. The Director of Sales works with the hotel management team and General Manager and promotes a cooperative, guest-service-focused environment. The Director of Sales reports directly to the General Manager. The Regional Sales and Marketing Manager also interfaces with and assists in directing the property's Sales and Marketing function. The role may require some travel and varying schedules according to business needs. Physical duties include working in an office environment, prolonged sitting and computer work, occasional standing and walking, and lifting or moving items as needed.

Requirements

Three years of proven hotel sales experience.
Demonstrated creative thinking and results-driven leadership skills.
Strong verbal and written business communication and presentation skills.
High work ethic and self-initiative.
Strong computer skills, including Microsoft Suite.
Basic computational ability.
Ability to focus on tasks and complete assignments on time despite frequent interruptions.
Ability to maintain excellent relationships with staff and preserve staff and guest confidentiality.
Ability to work varying schedules to reflect the property's business needs.
Regular attendance according to established guidelines.
Ability to sit, stand, and walk for varying lengths of time; grasp, write, pull, push, and perform repetitive motions; and use listening, hearing, and visual abilities.
Finger dexterity to operate computers, printers, multi-line phones, filing cabinets, photocopiers, and other office equipment.
Ability to work in a standard office environment, including prolonged desk and computer work for 6–8 hours a day.
Ability to use hands and fingers for keyboarding, typing, operating a mouse or trackpad, writing, and using office equipment.
Ability to occasionally stand, walk, bend, reach, or carry items, and to lift or move 10–25 pounds as needed.
Visual ability to read computer screens and printed materials, including close visual focus for extended periods and color differentiation where required.
Ability to hear and participate in conversations and meetings and use a phone or headset.

Responsibilities

Develop property sales strategies, including targeted market segments, rate management, solicitation procedures, and advertising.
Develop an annual marketing plan and forecast, with monthly reviews and updates as market conditions require.
Use control procedures and yield management to maintain an appropriate balance of rate availability and market demand.
Establish and execute an effective outside sales program.
Direct internal servicing of groups.
Work in concert with the hotel management team and property General Manager.
Train sales and marketing staff and hold them accountable for actionable results.
Work cooperatively and in a friendly manner with fellow associates.
Promote guest service, courtesy, goodwill, and a positive attitude in all interactions.
Perform other reasonable duties as assigned or directed by the General Manager.
Maintain regular attendance according to established guidelines.
Participate in and, at times, lead departmental and hotel team meetings.