Director of Sales & Admissions

American Senior Communities•Jeffersonville, IN

10h

About The Position

The Director of Sales and Admissions develops and maintains relationships with referral sources and educates them about facility services. The position plays a vital role in managing and coordinating admissions for new residents, combining healthcare knowledge, sales and marketing, administrative skills, and compassionate communication. The role calls for building a supportive, welcoming atmosphere for residents, prospective residents, and their loved ones; communicating effectively with customers and facility staff; and working collaboratively with referral sources and nursing, administrative, and social services departments. The Director also helps ensure admissions comply with federal and state regulations and maintains accurate records in accordance with facility policy and applicable regulations. The position is guided by American Senior Communities’ C.A.R.E. values: Compassion, Accountability, Relationships, and Excellence.

Requirements

Bachelor’s degree or three years of equivalent experience in lieu of a degree.
Strong passion for geriatric advocacy and commitment to senior care excellence.
Ability to identify customer needs, promote products and services, meet or exceed sales goals, build client relationships, and manage a sales pipeline.
Clear and effective communication skills and ability to work collaboratively with referral sources and facility departments.
Attention to detail in admissions practices and recordkeeping.

Nice To Haves

Knowledge of Medicare, Medicaid, and managed care processes.

Responsibilities

Develop and maintain relationships with referral sources and educate them about facility services.
Manage and coordinate the process of admitting new residents.
Identify customer needs, promote products and services, and work to meet or exceed sales goals.
Build mutually beneficial client relationships and manage the sales pipeline.
Create a comforting and engaging atmosphere for residents, prospective residents, and their loved ones.
Communicate effectively with customers and facility teams.
Collaborate with referral sources and nursing, administrative, and social services departments.
Ensure admission practices comply with federal and state regulations.
Maintain accurate and complete records as required by facility policy and regulations.
Demonstrate the C.A.R.E. values of Compassion, Accountability, Relationships, and Excellence.

Benefits

Access to earnings before payday.
Employee referral bonus programs.
401(k).
FSA program.
Free life insurance.
PTO exchange-for-pay programs.
Medical coverage, with plans as low as $25.
Vision and dental insurance.
Employee Assistance Program.
Workforce Chaplains.
Personalized Wellness Coaching.
Holiday pay and PTO, with opportunities to earn additional PTO.
Employee discount programs for travel, retail, entertainment, food, and other purchases.
Preceptors and mentorship programs.
Clinical and leadership development pathways.
Education partnerships with colleges and universities.
Financial assistance for continuing education.
Company-sponsored scholarship programs.
Tuition reimbursement.
Employee recognition events and monthly and annual awards.