Director of Admissions

CenterPointe Hospital Columbia • Columbia, MO

1d • Onsite

About The Position

The Director of Admissions leads a healthcare facility’s admissions and intake operations, directing the admissions process and developing, implementing, and maintaining revenue-generating strategies. The role provides leadership to the Admissions Department, supports collaboration across the team, and ensures quality management of crisis triage, evaluation, intake, and admission services. The position is onsite in Columbia, Missouri.

The Director implements relevant business development and marketing plans, helps direct potential clients to treatment, maintains relationships with referral sources, and promotes the hospital. The role also oversees staffing, department policies and procedures, quality assurance and improvement, regulatory compliance, departmental goals, finances, budgets, and spending. The Director supports staff orientation, training, in-service education, and continuing education, and provides follow-up communications and recommendations to organizational leadership.

Requirements

• Master’s degree in a human services field or an RN nursing license.
• CPR and de-escalation/restraint certification; training is available upon hire and offered by the facility.
• May require state licensure for the position.
• First aid may be required depending on the state or facility.

Nice To Haves

• Three or more years of experience in healthcare-related admissions.
• Three years of experience as a Director of Admissions in a behavioral health facility.

Responsibilities

• Lead the Admissions Department and develop it as an integrated team.
• Implement the business development and marketing department’s strategic plan as it relates to admissions and direct potential clients to treatment.
• Lead quality management for crisis triage, evaluation, intake, and admission.
• Assign and distribute scheduled evaluations, intakes, and admissions based on requests and hospital census.
• Conduct quality assurance and quality improvement programs for crisis triage, evaluation, intake, and admission services.
• Perform follow-up communications and make recommendations to organizational leadership.
• Develop and implement program policies and procedures.
• Make hiring decisions for Admissions Department personnel and provide orientation, in-service training, and continuing education for department staff and other relevant internal positions.
• Serve as a clinical liaison with referral sources.
• Improve departmental efficiency and service quality, and develop and meet departmental goals and objectives.
• Keep the department up to date with and compliant with new laws and regulations.
• Recruit, train, and supervise staff.
• Manage departmental finances, prepare and monitor budgets and spending, and ensure operations remain within allocated funds.
• Determine and implement admissions best practices, promote the hospital, and maintain a satisfied patient base.
• Perform other functions and tasks as assigned.

Benefits

• Relocation assistance package.
• Professional growth and career pathing.
• Executive mentorship and a corporate clinical mentor from day one.
• Competitive salary and bonuses.
• Medical, dental, and vision benefits.
• 401(k) with company match.
• Paid time off, including vacation, holidays, extended sick leave, and mental health days.
• Industry-leading training and support.

What This Job Offers

• Job Type: Full-time
• Career Level: Director