Director of Residential Recovery Services - Addiction Centralized Costs

Bay Cove Human Services, Inc.•Somerville, MA

14d

About The Position

The Director of Residential Recovery Services provides strategic leadership and operational oversight of Bay Cove Human Services’ Residential Recovery Services. The role is responsible for high-quality clinical care, regulatory compliance, financial sustainability, staff development, and effective program performance in alignment with organizational goals. The Director supports the organization’s mission by helping create accessible, recovery-oriented environments where residents can pursue and achieve their recovery goals. The position oversees and supports Program Directors, contributes to staffing and admissions processes, monitors program finances, and ensures compliance with relevant regulations and standards. It also represents Residential Recovery Services within the agency and in the community. During leadership vacancies or extended absences, the Director may provide direct program management and clinical oversight, including review and approval of clinical documentation if licensed. If unlicensed, clinical programming and quality improvement are overseen by the Senior Clinical Supervisor. This is an exempt position reporting to the Vice President – Addictions Services or designee. The schedule is Monday through Friday, 9 a.m. to 5 p.m., with some flexibility. The stated annual salary is $100,000.

Requirements

At least three years of full-time-equivalent supervisory experience.
At least five years of experience in program or department management, including direct staff supervision and budget preparation and management.
At least two years of experience in the nonprofit behavioral health field.
Demonstrated advanced skills in ensuring fiscal sustainability of services.
Demonstrated knowledge of the Substance Use Disorders system of care and its continuum of prevention, intervention, treatment, and recovery support networks.
Thorough understanding of Substance Use Disorders and co-occurring diagnoses, and familiarity with American Society of Addiction Medicine (ASAM) criteria.
Knowledge of local, state, and federal funding sources for substance use disorder treatment programs.
Demonstrated clinical and professional writing, communication, interpersonal, and organizational skills.
Intermediate proficiency with Windows, word processing, Microsoft Word, Google Email, and Google Apps.
Demonstrated commitment to seeking out, acknowledging, and respecting input from interested parties and advancing inclusivity.
Ability to travel within the community by driving, walking, or public transportation.
Ability to remain stationary for extended periods while completing documentation and administrative tasks.
Ability to communicate clearly and exchange accurate information in person, by phone, and in writing.
Ability to occasionally lift or carry program materials, supplies, or small equipment weighing up to 20 pounds.
Ability to enter and navigate various physical environments, including multi-story buildings without elevators.
Ability to use a computer, tablet, and mobile phone for data entry, communication, and record-keeping.
Ability to provide CPR and overdose rescue through naloxone administration if needed.
Must be authorized to work in the United States; Bay Cove Human Services does not offer visa sponsorship.

Nice To Haves

A master’s degree in clinical psychology, education-counseling, medicine, mental health, psychology, psychiatric nursing, rehabilitative counseling, social work, or a closely related field.
Licensure as a LADC I, LMHC, LICSW, or another independent license.

Responsibilities

Lead Residential Recovery Services operations and provide strategic direction and support to Program Directors to achieve organizational goals.
Train, mentor, and supervise Program Directors in operational management, service models, employee relations, and program administration.
Collaborate with Human Resources and Program Directors on recruitment, hiring, onboarding, staff development, and retention.
Partner with intake resources and community organizations to streamline admissions, reduce treatment barriers, and meet programmatic and financial goals.
Ensure compliance with federal and state regulations, accreditation standards, licensing requirements, contractual obligations, and organizational policies.
Collaborate with leadership to maintain high-quality clinical programming, case management, treatment outcomes, and continuous quality improvement; if unlicensed, work under the oversight of the Senior Clinical Supervisor.
Monitor program budgets, revenue, expenses, and billing practices, and implement corrective actions to maintain financial sustainability and operational efficiency.
Address employee, client, and community partner concerns promptly while fostering positive relationships and effective communication.
Represent Residential Recovery Services at agency meetings, community events, industry organizations, and interactions with funding and regulatory agencies.
Provide direct program management and clinical oversight, including review and approval of clinical documentation if licensed, during leadership vacancies or extended absences.
Perform other job-related duties as assigned.