Director of Professional Practice, Academic Partnerships & Volunteer Services
About The Position
Leads HSL’s organization-wide advancement of professional practice, nursing and clinical education, professional development, academic partnerships, volunteer services, and community engagement. Partners with reporting teams to set educational goals and priorities, oversee evidence-based nursing practice, and develop educational programming for clinical and non-clinical departments. Coordinates orientation, annual competencies, non-clinical training, and Learning Management System modules, and leads the Professional Development team in support of person-centered care and quality and patient safety initiatives. The role administers academic affiliation agreements and strengthens relationships with academic partners. It oversees student and volunteer onboarding for internships and other clinical training programs, as well as volunteer programming. The director also oversees multigenerational programming and community and academic partnerships, collaborates with site leaders and Development on programming and fundraising opportunities, and manages departmental budgets and regulatory compliance across areas of supervision.
Requirements
- Master’s degree in nursing, education, or a related field, with leadership experience.
- Current Massachusetts RN license.
- At least 5 years in a leadership role spanning clinical/education and volunteer or program management.
- Strong facilitation, organizational, and project management skills.
- Flexible, self-directed, team-oriented, and able to adapt readily to evolving priorities.
- Excellent communication, critical-thinking, and computer skills.
- Ability to educate and mentor staff at all levels and role-model leadership principles.
- Commitment to excellence, quality, and process improvement.
- Strong strategic, relationship-building, and program-development skills.
- Ability to plan, organize, and direct large-scale, cross-functional activities and supervise and motivate staff and volunteers.
- Excellent written, verbal, and interpersonal communication skills with diverse audiences.
- Computer literacy, including intermediate or advanced Microsoft Office skills.
- Successful completion of HSL orientation and competency tool.
- Completion of annual mandatory education, such as BASICS, infection control, elder abuse, and Privacy/Cybersecurity/Compliance training.
- Ability to meet physical requirements, including prolonged sitting and computer work, standing and walking, occasional moderate lifting up to 15 pounds, and resident contact in varied circumstances.
- Local travel between sites is required.
Nice To Haves
- Experience creating leadership development programs.
- Learning Management System experience.
Responsibilities
- Formulate nursing and clinical education programming consistent with education standards, regulatory requirements, and the desired model of care.
- Set organization-wide educational goals and priorities with nursing administration, oversee evidence-based nursing practice, coordinate related training, and lead teams and committees supporting education for staff and students.
- Develop new-hire orientation and instructional materials; assess, plan, and evaluate the staff education plan; coordinate required annual and non-clinical training.
- Oversee the HSL Learning Management System, including curriculum development and maintenance, and work with the Chief Compliance Officer to ensure required training and LMS content meet compliance requirements.
- Lead the Professional Development team in support of person-centered care and quality and patient safety initiatives; coach, mentor, and evaluate the Professional Development and Volunteer Services teams.
- Administer academic affiliation agreements and student onboarding with Legal, including collecting and securely storing student data in accordance with state and federal guidelines and monitoring board and state policy changes.
- Oversee the HRC high school summer internship program.
- Steward funds supporting volunteer services, community engagement, nursing career pathways, the nursing scholarship program, and other philanthropic or fundraising opportunities in partnership with Development.
- Establish and evaluate wrap-around student support services and oversee the quality of teaching spaces, identifying opportunities for improvement.
- Direct volunteer and multigenerational partner recruitment, screening, onboarding, appreciation, training, and orientation.
- Manage volunteer staff and culture, including goal-setting, feedback, appreciation events, and ongoing communications such as newsletters.
- Partner with site leaders and departments across Senior Living and Housing to align volunteer and multigenerational placements with institutional needs, including an internal IL resident volunteer pool that supports Rashi student experiences.
- Oversee the volunteer database and data management; evaluate and improve programs using data.
- Own departmental budgets and ensure regulatory compliance across program areas.
- Prepare department reports for leadership.
- Perform other related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Director
