Director of Professional Practice, Academic Partnerships & Volunteer Services
About The Position
Leads HSL’s organization-wide professional practice, nursing and clinical education, professional development, academic partnerships, volunteer services, and community engagement functions. Partners with reporting teams to establish educational goals and priorities for nursing, clinical, and volunteer services; oversees evidence-based nursing practice and the development of educational programming for clinical and non-clinical departments. Coordinates orientation, annual competencies, non-clinical training, and Learning Management System modules. Leads the Professional Development team in support of person-centered care and quality and patient-safety initiatives. Administers HSL’s academic affiliation agreements and builds and strengthens relationships with academic partners. Oversees student and volunteer onboarding for internships and other clinical training programs, along with volunteer-based programming. Directs the design and implementation of multigenerational programming and community and academic partnerships. Collaborates with site leaders and the Development team on programming, fundraising, and grant opportunities. Manages departmental budgets and regulatory compliance across areas of supervision.
Requirements
- Master’s degree in nursing, education, or a related field, with leadership experience.
- Current Massachusetts RN license.
- At least 5 years in a leadership role spanning clinical/education and volunteer or program management.
- Strong strategic, relationship-building, and program development skills.
- Ability to plan, organize, and direct large-scale, cross-functional activities and supervise and motivate staff and volunteers.
- Excellent written, verbal, and interpersonal communication skills with diverse audiences.
- Computer literacy, including intermediate or advanced Microsoft Office skills.
- Successful completion of HSL orientation and competency tool.
- Completion of annual mandatory education, such as BASICS, infection control, elder abuse, and Privacy/Cybersecurity/Compliance.
Nice To Haves
- Experience creating leadership development programs.
- Learning Management System experience.
Responsibilities
- Formulate nursing and clinical education programming consistent with education standards, regulatory requirements, and the desired model of care.
- Partner with nursing administration to set organization-wide educational goals and priorities, oversee evidence-based nursing practice, coordinate related training, and lead work teams and committees supporting education for staff and students.
- Develop new-hire orientation and instructional materials; assess, plan, and evaluate the staff education plan; coordinate required annual and non-clinical training for all staff.
- Oversee the HSL Learning Management System, including curriculum development and maintenance, and work with the Chief Compliance Officer to ensure required training and LMS content meet compliance requirements.
- Lead the Professional Development team in support of person-centered care and quality and patient-safety initiatives; coach, mentor, and evaluate the Professional Development and Volunteer Services teams.
- Partner with Legal to administer academic affiliation agreements and student onboarding, ensure student data is collected and securely stored in accordance with state and federal guidelines, and stay current on board and state policy changes.
- Oversee the HRC high school summer internship program.
- Partner with Development to steward funds supporting volunteer services, community engagement, nursing career pathways, the nursing scholarship program, and other philanthropic or fundraising opportunities.
- Establish and evaluate wrap-around student support services and oversee the quality of teaching spaces, identifying opportunities for improvement.
- Direct volunteer and multigenerational partner recruitment, screening, onboarding, appreciation, training, and orientation.
- Manage volunteer staff and culture, including goal-setting, feedback, appreciation events, and ongoing communication such as newsletters.
- Partner with site leaders across Senior Living and Housing and with Life Enhancement, Nursing, Religious Services, Expressive Therapies, and Rehab to align volunteer and multigenerational placements with institutional needs, including an internal independent-living resident volunteer pool that supports Rashi student experiences.
- Oversee the volunteer database and data management; use data to evaluate and improve programs.
- Manage departmental budgets and ensure regulatory compliance across all program areas.
- Prepare department reports for leadership.
- Perform other related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Director
