Director of Product, Fleet Lifecycle Optimization

Ford Motor • Dearborn, MI

25d • Hybrid

About The Position

The Director of Product Management owns the fleet lifecycle optimization journey, helping commercial fleet managers improve operating-cost and capital efficiency. The role covers total cost of ownership (TCO) analysis, benchmarking, scenario planning, vehicle remarketing, vehicle selection and purchase, and financing. It requires building digital experiences that work seamlessly alongside staffed sales processes involving Ford and its dealers.

The position is part of Ford Pro’s commercial product-development team, which builds software and services for fleets and is extending its digital experiences across the full vehicle lifecycle. The Director will define and execute the product vision and roadmap, develop expertise in fleet optimization and commercial vehicle purchasing, work across engineering, design, business, credit, and dealer teams, and build and manage a high-performing product team. The role is hybrid, with an onsite requirement of four or more days per week.

Requirements

• 10 or more years of product management experience with a demonstrated track record of impact.
• 5 or more years of people management experience, including managing managers, ideally product management managers, with a track record of building strong teams and developing people.
• Successfully launched a product or concept from 0 to 1, at a startup or a large company.
• Experience owning an investment case involving staffing and multimillion-dollar investment, and defending an investment-return target.
• Strong analytical and financial fluency, including comfort with depreciation, residual values, cost of capital, and total cost models.
• Ability to translate complex analysis into simple, actionable experiences.
• Demonstrated AI fluency, including regular use of AI tools and specific examples of how they changed team software development and its outcomes.
• Comfort working beyond traditional product management boundaries, such as prototyping, conducting independent analysis, or making simple code changes.
• Demonstrated effectiveness delivering results by aligning roadmaps, KPIs, and stakeholders in large, complex, highly matrixed organizations.
• Passion for serving B2B customers.
• Legally authorized to work in the United States; employment eligibility verification is required at hire.

Nice To Haves

• Experience in a fleet-related field, B2B financing, or innovation in heavily regulated industries.
• Academic background in engineering, hard sciences, design, finance or economics, or data science; equivalent work experience is also considered.

Responsibilities

• Own the product vision and roadmap for the fleet lifecycle optimization process, enabling fleet managers to improve operating-cost and capital efficiency.
• Lead the TCO analysis experience, consolidating operational and financing costs, including indirect costs such as downtime, into clear, actionable information.
• Develop benchmarking experiences comparing costs across fleet assets, against new vehicle options, and against similar or ideal fleets.
• Create scenario-planning tools that help fleet managers understand changes to operating costs, financing costs, and cash outlay across vehicle purchase and sale scenarios.
• Help customers remarket vehicles for the highest possible prices with the lowest cost and effort through their preferred channels.
• Improve vehicle selection, configuration, quoting, and ordering across self-service, human-assisted, and agentic workflows.
• Work with the Pro Credit team to incorporate commercial vehicle financing options into the purchase process.
• Collaborate with engineering, design, and business teams to deliver the product vision and roadmap.
• Manage external dependencies and evaluate build, buy, and partner opportunities.
• Work with dealers to develop mutually beneficial strategies for delivering the customer experience through the vehicle sales channel.
• Define input metrics to diagnose and improve the customer journey.
• Develop expertise in commercial fleet TCO analysis, fleet optimization, commercial financing, vehicle purchasing, customer needs and preferences, market norms, competitive intelligence, and relevant legal and regulatory frameworks.
• Build and manage a high-performing product team.

Benefits

• Immediate medical, dental, vision, and prescription drug coverage.
• Flexible family care days, paid parental leave, new parent ramp-up programs, and subsidized backup childcare.
• Family-building benefits, including adoption and surrogacy expense reimbursement and fertility treatments.
• Vehicle discount program for employees and family members, and management leases.
• Tuition assistance.
• Employee resource groups.
• Paid time off for individual and team community service.
• Paid holidays, including the week between Christmas and New Year’s Day.
• Paid time off and the option to purchase additional vacation time.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed