Director of Product, Fleet Lifecycle Optimization

Ford Motor Company • Palo Alto, CA

25d • Hybrid

About The Position

Ford Motor Company is seeking a Director of Product Management to own the fleet lifecycle optimization journey. The role will develop a product vision and roadmap that connects total cost of ownership (TCO) analysis, benchmarking, scenario planning, vehicle remarketing, acquisition, and financing. The goal is to help commercial fleet managers improve operating-cost and capital efficiency through seamless digital experiences that work alongside staffed sales experiences from Ford and its dealers.

The position builds on Ford Pro’s commercial product-development capabilities and Ford’s position in commercial vehicles, extending digital experiences across the vehicle lifecycle. The director will partner with engineering, design, business teams, Ford Pro Credit, and dealers; evaluate build, buy, and partner options; and establish metrics to diagnose and improve the customer journey. The role also leads and develops a high-performing product team and builds deep expertise in commercial fleet economics, financing, purchasing, customer needs, market norms, competition, and applicable legal and regulatory frameworks.

This is a leadership level 4 position. It is hybrid, with a requirement to work onsite four or more days per week. Visa sponsorship is not available, and candidates must be legally authorized to work in the United States.

Requirements

• 10 or more years of product management experience with a demonstrated track record of impact.
• 5 or more years of people-management experience, including managing managers, ideally product management managers, and a track record of building strong teams and developing people.
• Successfully launched a product or concept from 0 to 1, in a startup or large company.
• Experience owning an investment case involving full-time employees and millions of dollars, and defending an investment-return target.
• Strong analytical and financial fluency, including comfort reasoning about depreciation, residual values, cost of capital, and total-cost models.
• Ability to translate complex analysis into simple, actionable experiences.
• Demonstrated AI fluency, including using AI tools in day-to-day work and identifying specific effects on how the team builds software and the impact of those changes.
• Comfort moving beyond traditional product-management boundaries, for example by prototyping, conducting analysis, or making simple code changes.
• Effectiveness delivering results by aligning roadmaps, KPIs, and stakeholders in large, complex, highly matrixed organizations.
• Passion for serving B2B customers.
• Legally authorized to work in the United States; employment eligibility will be verified at hire.

Nice To Haves

• Experience in a fleet-related field, B2B financing, or innovation in heavily regulated industries.
• Academic background in engineering, hard sciences, design, finance or economics, data science, or equivalent work experience.

Responsibilities

• Own the product vision and roadmap for fleet lifecycle optimization, helping fleet managers maximize fleet operating-cost and capital efficiency.
• Deliver a total cost of ownership (TCO) analysis journey that consolidates relevant operating and financing costs, ideally including indirect costs such as downtime, and presents them clearly to drive action.
• Develop benchmarking experiences comparing TCO across current fleet assets, current assets and new vehicle options (particularly Ford vehicles), and customers’ fleets with similar and ideal fleets.
• Create scenario-planning experiences that help fleet managers understand changes in operating costs, financing costs, and cash outlay across vehicle purchase and sale scenarios and identify optimal options.
• Support vehicle remarketing so customers can sell vehicles at the highest possible prices with minimal cost and effort through their preferred channels.
• Help customers select and configure vehicles and streamline quoting and ordering across do-it-yourself, human-staffed, and agentic workflows.
• Work closely with the Pro Credit team to incorporate commercial vehicle financing options into the vehicle purchase process.
• Collaborate with engineering, design, and business teams to deliver the product vision and roadmap.
• Broker external dependencies and evaluate build, buy, and partner relationships.
• Work with dealers to develop mutually beneficial strategies for delivering the customer journey through the vehicle sales channel.
• Design input metrics to diagnose and improve the customer journey.
• Develop expertise in commercial fleet TCO analysis, fleet optimization, commercial financing, vehicle purchasing, customer needs and preferences, market norms, competitive intelligence, and relevant legal and regulatory frameworks.
• Build and manage a high-performing product team.

Benefits

• Immediate medical, dental, vision, and prescription drug coverage.
• Flexible family care days, paid parental leave, new-parent ramp-up programs, and subsidized backup childcare.
• Family-building benefits, including adoption and surrogacy expense reimbursement and fertility treatments.
• Vehicle discount program for employees and family members, and management leases.
• Tuition assistance.
• Established and active employee resource groups.
• Paid time off for individual and team community service.
• Paid holidays, including the week between Christmas and New Year’s Day.
• Paid time off and the option to purchase additional vacation time.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed