About the position
The Director of Product at Easyship will be responsible for shaping the technical competencies, technology, and infrastructure needed to deliver the company's product strategies. They will play a crucial role in defining and executing Easyship's product strategy, with a focus on building market-leading products and ensuring innovation in the industry. The ideal candidate will have a deep understanding of user-first feature development, experience with enterprise SaaS products, and a passion for leveraging APIs and user-friendly configurations. They will own product features from conception to implementation and will be committed to continuous improvement and measuring the impact on users.
Responsibilities
- Strategic planning and managing of the product roadmap
- Define, manage, and refine the product innovation process
- Identify, define, and implement the product vision, strategy, and roadmap
- Establish shared vision across the company
- Define business KPIs for product
- Manage customer satisfaction with all company products
- Design, refine, and own processes related to product managers and product designers
- Manage the effective working relationship between key stakeholders
- Ensure clear strategic alignment across the delivery functions of the business
- Manage the output of product managers to meet strategic aims
- Responsible for backlog readiness of all agile teams
- Manage the output from product managers and product designers in creating, reviewing, prioritizing, refining, and estimating product backlogs
- Responsible for managing team performance
- Responsible for recruitment, skills evaluation, succession planning, and skills development and training in the Product Department
Requirements
- Bachelor's degree level qualification
- 5+ years of experience working in SaaS as a Director of Product, Head of Product, or similar senior role
- Strong leadership experience in a senior or technical lead position
- 5+ years in either eCommerce or SaaS
- Experience of managing teams that work in cross-functional disciplines
- Natural leader with a focus on delivery, ownership, and accountability
Benefits
- Competitive Equity Package
- Dental Insurance
- Gym & Wellness Reimbursement
- Generous Vacation Policy
- Duvet Day
- Mental Health Day
- 4 weeks of 'Work from Anywhere'
- Professional Development
- Company issued laptop
- Unlimited Coffee, Drinks & Healthy Snacks
- Free Bicycles
- Flexible Working