Dir-Performance Improvement

Ochsner Clinic Foundation•Slidell, LA

About The Position

The Director of Performance Improvement is responsible for strategic and operational collaboration with medical staff, administration, and department leaders to identify, analyze, and trend clinical quality issues and develop and implement successful solutions. In partnership with medical staff and administrative leadership, the Director develops best-practice order sets and operational standards and guides ongoing accreditation compliance, including related education and training. The role independently makes decisions that may affect organizational financial objectives, performance objectives, and strategic results, and develops and is accountable for departmental budgets. The Director manages and continually evaluates improvement in clinical processes, develops content-expert staff, and researches, educates, and trains teams in best-practice initiatives. The role supports hospital-based teams, committees, task forces, and other groups in achieving clinical excellence objectives, and ensures that physical environments, job structures, and technology infrastructures promote employee and patient safety. The Director remains knowledgeable about applicable laws, accreditation standards, and regulatory requirements and ensures compliance. The job may involve travel between facilities and a flexible schedule, including workdays longer than eight hours.

Requirements

Bachelor's degree in Nursing, Healthcare or Business Administration, or a related field.
Five years of experience in an acute care setting, including three years of healthcare leadership or management experience.
Computer skills and dexterity for data entry and retrieval of patient information.
Effective verbal and written communication skills and ability to present information clearly and professionally to individuals at varying levels.
Proficiency with Windows-style applications, role-specific software packages, and keyboard use.
Strong interpersonal skills.
Ability to meet the physical demands of Medium Work, including occasionally exerting 20 to 50 pounds of force, frequently exerting 10 to 25 pounds, and constantly exerting up to 10 pounds to move objects.
Ability to sit for prolonged periods and stoop, bend, reach, grab, and use manual dexterity.
Ability to travel throughout and between facilities.
Ability to work a flexible schedule, including more than eight hours in a day.

Nice To Haves

Master’s degree.

Responsibilities

Manage and continuously evaluate clinical-process improvement using analysis and trending.
Recruit and guide the development of content-expert staff.
Research, educate, and train staff to enable leading applications of best-practice initiatives.
Manage relevant departments and provide services within annual budget requirements.
Support hospital-based teams, committees, task forces, and other groups in achieving measured clinical excellence objectives by coordinating and supporting their efforts.
Ensure physical environments, job structures, and technology infrastructures promote employee and patient safety.
Collaborate with medical staff, administration, and department leaders to identify, analyze, and trend clinical quality issues and implement solutions.
Develop best-practice order sets and operational standards in partnership with medical staff and administrative leadership.
Guide continuous accreditation compliance, including related education and training.
Develop and manage departmental budgets.
Remain knowledgeable about applicable laws, accreditation standards, and regulatory requirements, and ensure compliance.
Perform other related duties as required.