Dir-Performance Improvement

Ochsner Health•Slidell, LA

About The Position

The Director assumes responsibility for strategic and operational collaboration with medical staff, administration, and department leaders to identify, analyze, and trend clinical quality issues and to develop and implement solutions. In partnership with medical staff and administrative leadership, the Director manages the development of best-practice order sets and operating standards and supports continuous accreditation compliance, including associated education and training. The role makes independent decisions that may affect organizational financial objectives, performance objectives, and strategic results, and develops and is accountable for departmental budgets. The Director manages and continuously evaluates improvements in clinical processes, recruits and develops content-expert staff, and researches, educates, and trains others in best-practice initiatives. The role manages relevant departments within annual budget requirements and supports hospital teams, committees, task forces, and other groups in achieving measurable clinical excellence objectives. The Director also ensures that physical environments, job structures, and technology infrastructures promote employee and patient safety, and remains knowledgeable about applicable laws, accreditation standards, and regulatory requirements to ensure compliance. This description summarizes the primary duties and responsibilities and is not an exhaustive list. Duties may change or be added. Reasonable accommodations may be made for qualified individuals with disabilities. The role is based in a healthcare setting, with no routine exposure to blood, body fluid, or tissue and no expected emergency-care or first-aid duties. There may be occupational risk of exposure to hazardous medications or hazardous waste.

Requirements

Bachelor's degree in Nursing, Healthcare or Business Administration, or a related field.
Five years of experience in an acute care setting, including three years of healthcare leadership or management experience.
Computer skills and dexterity for data entry and retrieval of patient information.
Effective verbal and written communication skills, including the ability to present information clearly and professionally to people at varying levels throughout the patient care process.
Proficiency with Windows-style applications, role-specific software packages, and keyboard use.
Strong interpersonal skills.
Ability to meet the physical demands of Medium Work: exerting 20 to 50 pounds of force occasionally, 10 to 25 pounds frequently, and up to 10 pounds constantly to move objects.
Ability to sit for prolonged periods; stoop, bend, reach, and grasp with arms and hands; and travel throughout and between facilities.
Ability to work a flexible schedule, including more than eight hours in a day.

Nice To Haves

Master’s degree.

Responsibilities

Collaborate strategically and operationally with medical staff, administration, and department leaders to identify, analyze, and trend clinical quality issues and implement solutions.
Manage, in partnership with medical staff and administrative leadership, development of best-practice order sets and operating standards.
Guide continuous accreditation compliance, including associated education and training.
Make independent decisions that may affect financial objectives, performance objectives, and strategic results.
Develop and remain accountable for departmental budgets.
Manage and continuously evaluate improvement in clinical processes through analysis and trending.
Recruit and guide the development of content-expert staff.
Research, educate, and train to support best-practice initiatives.
Manage relevant departments efficiently within annual budget requirements.
Support hospital-based teams, committees, task forces, and other groups in achieving measurable clinical excellence objectives.
Ensure physical environments, job structures, and technology infrastructures promote employee and patient safety.
Remain knowledgeable about applicable federal, state, and local laws, accreditation standards, and regulatory agency requirements, and ensure compliance.
Perform other related duties as required.