Performance Improvement Consultant

Logan Health • Kalispell, MT

21h

About The Position

Logan Health is seeking a Performance Improvement Consultant to translate organizational strategy into measurable results. The role works closely with executive and operational leaders to lead complex projects, analyze performance data, and identify opportunities to improve operational effectiveness, accountability, and organizational outcomes. The consultant uses analytical expertise, business acumen, project management, collaboration, and change-management skills to influence system-wide priorities, support strategic goals, and advance a culture of continuous improvement.

The position supports Logan Health’s mission of providing quality, compassionate care for all; its vision to reimagine health care through connection, service, and innovation; and its values of kindness, trust, teamwork, and striving for excellence. The role also performs other duties consistent with its required knowledge, skills, and abilities and maintains regular, consistent attendance as scheduled by department leadership. The schedule is a variable-hours day shift; schedules may be adjusted to meet position and organizational needs. Employment offers are contingent on pre-employment screening, including criminal background, reference, drug, health and immunization, and physical-demand screenings.

Requirements

• Bachelor’s degree in business, healthcare administration, or a related field.
• At least five years of experience in change management, strategy, performance improvement, finance, and/or operational roles.
• Experience implementing business performance improvement solutions.
• Experience analyzing large, complex datasets using business intelligence, reporting, data visualization, or statistical analysis tools.
• Strong analytical, critical-thinking, organizational, and problem-solving skills, including the ability to prioritize and manage multiple projects.
• Ability to translate data and business insights into actionable recommendations and measurable results.
• Excellent project management, communication, and stakeholder engagement skills.
• Ability to work independently and collaboratively, demonstrating initiative, attention to detail, and commitment to high-quality outcomes.
• Integrity, kindness, empathy, professionalism, and sound judgment.
• Excellent verbal, written, and interpersonal communication skills, including the ability to manage sensitive and confidential matters with tact and diplomacy.
• Commitment to teamwork and maintaining confidentiality as needed.
• Working knowledge of Microsoft Office Suite and ability to learn additional software and systems.

Nice To Haves

• Master’s degree in business administration (MBA) or healthcare administration.
• Healthcare experience.

Responsibilities

• Lead performance improvement projects aligned with organizational goals, establishing appropriate resources, timelines, and accountability.
• Partner with executive and operational leaders to identify, evaluate, and prioritize improvement opportunities across the organization.
• Develop business cases and evidence-based recommendations using data analysis, operational insights, and business acumen to support decision-making.
• Facilitate the 90-day planning process, translating organizational strategy into actionable projects and goals for front-line leaders.
• Analyze performance data from local and system sources, conduct process observations, and connect project outcomes to organizational scorecards.
• Manage complex unit-specific and system-wide projects, coordinating stakeholders, resources, budgets, timelines, communication, and team dynamics.
• Promote accountability, collaboration, and continuous improvement while ensuring initiatives align with organizational culture and business objectives.
• Perform other duties as assigned, consistent with the knowledge, skills, and abilities required for the position.
• Maintain regular and consistent attendance as scheduled by department leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level