Director of Patient Care

Lifecare Home Health Family•Henderson, NV

About The Position

The Director of Patient Care leads clinical excellence across Valley Hospice’s agency clinical departments and branches, overseeing the delivery of high-quality, safe, compassionate, and patient-centered care in patients’ homes. The role directs clinical operations, ensures regulatory compliance, monitors staffing and productivity, and coordinates care with the interdisciplinary team, patients, families, and referring agencies. The Director supervises, mentors, and develops clinical staff; supports hiring; and delivers company-wide orientation and staff education. The position oversees QAPI and utilization review, corrective action plans, payer requirements, infection control, and evaluation of agency programs and field staff. It also partners with the Administrator and CEO on business planning, strategic goals, resource allocation, and budgeting; helps develop policies and services; builds community relationships; and supports the rollout of organizational initiatives. The position supervises designated personnel.

Requirements

  • Minimum 2–3 years’ experience as a registered nurse obtained within the last 36 months.
  • Evidence of progressive leadership responsibilities, including fiscal management.
  • Excellent communication skills.
  • Excellent interpersonal skills to communicate effectively with various personnel when identifying and resolving sensitive and complex patient or administrative issues.
  • Nursing skills consistent with generally accepted standards of practice.
  • Proven decision-making skills.
  • Must read, write, and comprehend English.
  • License and current registration as a Registered Nurse.
  • Hepatitis profile if required to make visits.

Nice To Haves

  • One year of experience in home health care.
  • Management experience.

Responsibilities

  • Direct and coordinate clinical departments and branches to ensure continuous, high-quality, safe services.
  • Ensure operations comply with state and federal regulations, including the Medicare Conditions of Participation.
  • Monitor staffing and productivity across full-time, per-visit, and contract staff.
  • Coordinate care with the interdisciplinary team, patients and families, and referring agencies.
  • Supervise and mentor clinical staff to ensure care follows the Plan of Care and assessments and reassessments are completed timely.
  • Help interview and hire clinical personnel.
  • Deliver a consistent, company-wide orientation and staff education program.
  • Identify training needs and support team members’ professional growth.
  • Oversee QAPI and utilization review activities, including timely corrective action plans.
  • Educate and coach staff on fiscal intermediary and payer requirements.
  • Promote infection control and universal precautions across patient care.
  • Evaluate agency programs, services, and field staff, and report problem areas to the Administrator.
  • Partner with the Administrator and CEO on business planning, strategic goals, resource allocation, and the annual budget.
  • Help develop administrative and clinical policies and practices.
  • Assess community needs, help plan new programs and services, and build community relationships.
  • Lead the rollout of company initiatives and changes to policies and processes.
  • Serve as a clinical resource and partner to Hospice division leadership.
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