Clinical Director of Patient Care
About The Position
The Clinical Director/Director of Patient Care Services is responsible for the overall direction of hospice clinical services. This role establishes, implements, and evaluates goals and objectives for hospice services that meet and promote quality standards and contribute to the organization’s overall mission and philosophy. The Clinical Director coordinates and oversees direct and indirect patient services, guides clinical coordinators and supervisors, supports clinical team management and care planning, and assists clinical personnel with patient and family/caregiver care. The position also supports budget preparation and administration, interprets operational indicators, evaluates and develops supervisory and clinical staff, and hires, evaluates, and terminates personnel. The role oversees clinical records, statistics, reports, supplies, and equipment; ensures records and personnel comply with applicable laws and requirements; and develops and delivers orientation, in-service, and continuing education programs. The Clinical Director also participates in performance improvement and organizational goal-setting, develops and administers policies and procedures, and assures the quality and safe delivery of hospice services.
Responsibilities
- Coordinate and oversee all direct and indirect patient services provided by clinical organization personnel.
- Guide and counsel coordinators and Clinical Supervisors to support continuous improvement in hospice care services.
- Assist Clinical Supervisors with clinical team management and planning.
- Assist clinical personnel, as indicated, with assessment, planning, implementation, and evaluation of patient and family/caregiver care.
- Assist the Executive Director/Administrator with preparation and administration of the organization's budget.
- Interpret operational indicators to identify census and volume changes that may affect staffing, revenue, or expenses.
- Evaluate the performance of Clinical/Nursing Supervisors.
- Help Clinical/Nursing Supervisors develop skills and techniques for evaluating clinician performance.
- Hire, evaluate, and terminate organization personnel.
- Conduct annual clinician evaluations, or more frequently when indicated.
- Oversee maintenance of patient clinical records, statistics, reports, and records used to evaluate and report organization activities.
- Ensure clinical records are properly maintained in compliance with local, state, and federal laws.
- Maintain adequate and appropriate inventory of supplies and equipment for patient services.
- Develop, implement, and evaluate the orientation program for new organization personnel, and provide orientation directly or by delegation.
- Plan and implement in-service and continuing education programs to meet personnel education and training needs.
- Assist in evaluating organizational performance through the performance improvement program, productivity measures, and quarterly and annual reviews.
- Ensure quality and safe delivery of hospice services provided through the organization.
- Assist in developing organizational goals.
- Develop, recommend, and administer organization policies and procedures.
- Ensure compliance with local, state, and federal laws regarding licensure and certification of organization personnel.
Benefits
- Flexible schedule
- Paid sick days
- Paid bereavement leave
- Skills training and development
- Company social events
- Mileage reimbursement for patient-to-patient visits
- Referral bonus
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What This Job Offers
Career Level
Director
Education Level
No Education Listed
