Director - Clinical Excellence-Patient Care

Kettering Health•Miamisburg, OH

10d

About The Position

The Director of Clinical Excellence leads the development, implementation, and governance of evidence-based, standardized clinical care pathways across the Kettering Health continuum, including ambulatory, inpatient, and post-acute settings. The role reports to the Vice President of Population Health and is accountable for standardizing care processes, reducing unwarranted clinical variation, improving access and coordinated transitions across the patient journey, monitoring pathway adherence, quality outcomes, patient experience, and operational performance, and building a high-performing clinical excellence team. The Director serves as a trusted clinical operations partner, translating clinical research and national guidelines into scalable workflows. The role leads multidisciplinary improvement using PDCA, Lean, and evidence translation methodologies and advances value-based care performance through continuous improvement, innovation, and interdisciplinary collaboration. Key stakeholders include physicians, advanced practice providers (APPs), nursing, operations leaders, interdisciplinary teams, and executive leadership. The Director also performs other duties as assigned and carries out responsibilities in alignment with Kettering Health's mission, vision, values, and B Safe program. The position calls for strategic and systems thinking, accountability for pathway adoption and clinical outcomes, collaborative leadership, talent development and coaching, change leadership, data-driven decision-making, evidence-based practice leadership, and stewardship of clinical quality and patient experience. The desired leadership style is engaging, approachable, and interactive.

Requirements

Master of Science in Nursing (MSN).
Minimum of 10 years of progressive clinical practice experience.
Minimum of 5 years of progressive healthcare leadership experience.
Demonstrated success partnering with physicians, APPs, and interdisciplinary teams.
Experience developing standardized care pathways and implementing evidence-based practice.
Advanced Practice Registered Nurse (APRN) licensure and certification (NP, or equivalent).

Nice To Haves

Doctor of Nursing Practice (DNP) in Nursing.
Experience in ambulatory care, integrated delivery systems, value-based care, population health, or clinically integrated networks.
Evidence-based clinical standards and care pathway development across ambulatory, inpatient, and post-acute settings.
PDCA, Lean, implementation science, and evidence translation methodologies.
Translation of clinical research and national guidelines into operational workflows.
Care process standardization and reduction of unwarranted clinical variation.
Patient access, care coordination, and transitions of care across the continuum.
Value-based care, population health, and clinically integrated network models.
Clinical and operational analytics for pathway adherence, quality outcomes, and patient experience.
Consensus building with physicians, APPs, nursing, and interdisciplinary teams.
People management, coaching, and talent development.
Executive presentation of strategic recommendations and performance results.

Responsibilities

Lead development, implementation, and governance of evidence-based clinical pathways in partnership with physician and APP leaders.
Standardize care processes to improve consistency, efficiency, safety, and outcomes and reduce unwarranted clinical variation across the continuum.
Optimize the patient journey through improved access, coordinated transitions, and evidence-based care delivery.
Partner with operational leaders to remove barriers and improve navigation across ambulatory, inpatient, and post-acute settings.
Lead multidisciplinary improvement initiatives using PDCA, Lean, and evidence translation methodologies.
Translate clinical research and national guidelines into sustainable operational workflows that scale across Kettering Health.
Build collaborative relationships with physicians, APPs, nursing, and interdisciplinary teams to achieve consensus on and adoption of standardized care pathways and strengthen provider engagement.
Recruit, mentor, and develop a high-performing clinical excellence team while fostering accountability and engagement.
Monitor pathway adherence, quality outcomes, patient experience, and operational and value-based care performance using analytics.
Present strategic recommendations and performance updates to the Vice President of Population Health and executive leadership.
Perform other duties as assigned and carry out responsibilities in alignment with Kettering Health's mission, vision, values, and B Safe program.