Clinical Director of Patient Care

Best Hospice Providers•Hayward, CA

About The Position

The Clinical Director/Director of Patient Care Services is responsible for the overall direction of hospice clinical services. The role establishes, implements, and evaluates goals and objectives for hospice services that meet and promote quality standards and contribute to the organization’s overall mission and philosophy. The Clinical Director oversees clinical personnel and patient services, supports clinical supervisors and teams, and helps ensure quality, safe, and compliant hospice care. The position also contributes to personnel management, budgeting, operational planning, staff development, performance improvement, and the maintenance of clinical records, supplies, and equipment.

Responsibilities

  • Coordinate and oversee all direct and indirect patient services provided by clinical organization personnel.
  • Provide guidance and counseling to coordinators and Clinical Supervisors to support continuous improvement in hospice care services.
  • Assist Clinical Supervisors with management of clinical teams and planning.
  • Help clinical personnel with assessment, planning, implementation, and evaluation of patient and family/caregiver care as indicated.
  • Assist the Executive Director/Administrator with preparation and administration of the organization's budget.
  • Interpret operational indicators to detect census and service-volume changes that could affect staffing levels, revenues, or expenses.
  • Evaluate the performance of Clinical/Nursing Supervisors.
  • Help Clinical/Nursing Supervisors develop skills and techniques for evaluating clinicians’ performance.
  • Hire, evaluate, and terminate organization personnel.
  • Conduct annual evaluations of clinicians, or more frequently when indicated.
  • Oversee maintenance of patient clinical records, statistics, reports, and records used to evaluate and report organizational activities.
  • Ensure clinical records are maintained in compliance with local, state, and federal laws.
  • Maintain adequate and appropriate inventory of supplies and equipment for patient services.
  • Develop, implement, and evaluate the orientation program for new organization personnel; conduct or delegate orientation.
  • Plan and implement in-service and continuing education programs to meet personnel education and training needs.
  • Assist with evaluation of organizational performance through the performance improvement program, productivity measures, and quarterly and annual reviews.
  • Ensure the quality and safe delivery of hospice services provided through the organization.
  • Assist in developing organizational goals and develop, recommend, and administer organizational policies and procedures.
  • Ensure compliance with local, state, and federal laws regarding licensure and certification of organization personnel.

Benefits

  • Flexible schedule
  • Ability to convert to full-time based on performance
  • Paid sick days
  • Paid bereavement leave
  • Skills training and development
  • Company social events
  • Mileage reimbursement for patient-to-patient visits
  • Referral bonus
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