Director of Patient Care

Valley Hospice of Nevada•Henderson, NV

About The Position

The Director of Patient Care leads clinical operations and clinical departments across Valley Hospice, establishing standards for quality, safety, and compassionate, patient-centered care delivered in patients’ homes. The role oversees continuous, compliant services and staffing, and coordinates care with the interdisciplinary team, patients and families, and referring agencies. The Director supervises, mentors, and develops clinical staff; supports recruitment and hiring; and leads orientation and staff education. The position also oversees QAPI and utilization review, corrective action plans, payer and fiscal intermediary requirements, infection control, and evaluation of agency programs, services, and field staff. Working with the Administrator and CEO, the Director contributes to business planning, strategic goals, resource allocation, and the annual budget. The role also helps develop policies and practices, assess community needs, plan programs and services, build community relationships, implement organizational initiatives, and serve as a clinical resource to Hospice division leadership.

Requirements

  • Minimum 2–3 years of experience as a registered nurse, obtained within the last 36 months.
  • Evidence of progressive leadership responsibilities, including fiscal management.
  • Current Registered Nurse license and registration.
  • Excellent communication skills.
  • Interpersonal skills to communicate effectively with varied personnel and resolve sensitive, complex patient or administrative issues.
  • Demonstrated decision-making skills.
  • Ability to read, write, and comprehend English.
  • Hepatitis profile if required to make visits.

Nice To Haves

  • One year of home health care experience.
  • Management experience.

Responsibilities

  • Direct and coordinate clinical departments and branches to ensure continuous, high-quality, safe services.
  • Maintain compliance with state and federal regulations, including Medicare Conditions of Participation.
  • Monitor staffing and productivity across full-time, per-visit, and contract staff.
  • Coordinate care with the interdisciplinary team, patients and families, and referring agencies.
  • Supervise and mentor clinical staff to support adherence to Plans of Care and timely assessments and reassessments.
  • Help interview and hire clinical personnel.
  • Deliver company-wide orientation and staff education, identify training needs, and support staff development.
  • Oversee QAPI and utilization review activities, including timely corrective action plans.
  • Educate and coach staff on fiscal intermediary and payer requirements.
  • Promote infection control and universal precautions in patient care.
  • Evaluate agency programs, services, and field staff, and report problem areas to the Administrator.
  • Partner with the Administrator and CEO on business planning, strategic goals, resource allocation, and the annual budget.
  • Help develop administrative and clinical policies and practices.
  • Assess community needs, help plan new programs and services, and build community relationships.
  • Lead implementation of company initiatives and changes to policies and processes.
  • Serve as a clinical resource and partner to Hospice division leadership.
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