Director of Patient Care Services

Full Spectrum Search Group • Westborough, MA

1d • Onsite

About The Position

The Hospice Director of Patient Services provides clinical leadership for an Eastern Massachusetts hospice territory, based from a new office in Westborough. This hands-on leadership role supports patient-care coordination, field clinicians, and operational continuity across a geographically distributed service area with an estimated census of approximately 40 patients.

The director will support nurses covering Westborough and the southern and northern territories, coordinate with the hospice interdisciplinary team, and partner with intake resources as intake operations transition to the new office. The role will also help establish consistent clinical workflows and a strong local team presence as the Westborough office opens.

Requirements

• Hospice clinical leadership experience with responsibility for staff oversight, patient-care coordination, and day-to-day clinical operations.
• Experience supporting a geographically distributed hospice team or multi-area service territory.
• Demonstrated ability to lead clinical staff while maintaining focus on patient and family needs.
• Experience working within hospice interdisciplinary care models and coordinating across clinical and intake functions.
• Ability to work from and support a Westborough, MA-based office and cover the surrounding Eastern MA territory.
• Strong communication, organization, and relationship-management skills.

Responsibilities

• Provide clinical leadership and operational oversight for hospice services across the Eastern MA territory.
• Support nurses and clinical team members working across the Westborough, southern, and northern coverage areas.
• Coordinate patient-care priorities and communication across the hospice interdisciplinary team.
• Partner with intake resources to support an effective transition of intake operations into the Westborough office.
• Maintain visibility into census needs, staffing coverage, and patient-care coordination for an estimated census of approximately 40.
• Help establish consistent clinical workflows and a strong local team presence as the Westborough office opens.
• Build productive working relationships with hospice staff, patients, families, and community referral partners throughout the territory.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed