Director of Patient Care Services

Brigade Health • Orange County, CA, CA

3d • $110,000 - $150,000

About The Position

Geiss Med Hospice, a Brigade Health company, is seeking an experienced Director of Patient Care Services (DPCS) to lead its hospice clinical team and ensure high-quality, compassionate patient care, regulatory compliance, and operational excellence. The DPCS oversees patient care services, guides interdisciplinary teams, and supports the organization’s mission of delivering patient-centered hospice care that honors the dignity, comfort, and wishes of patients and families.

The role provides clinical leadership across hospice services, including staffing and caseload management, care planning, clinical documentation, education, quality improvement, and survey readiness. The DPCS collaborates with the Medical Director and interdisciplinary teams, develops staff, and fosters a culture of compassion, accountability, collaboration, innovation, and continuous improvement.

Requirements

• Current, unrestricted Registered Nurse (RN) license.
• Bachelor's degree in Nursing or a related healthcare field and at least two years of supervisory or management experience in hospice or home health within the last five years; alternatively, at least four years of supervisory or management experience in hospice or home health within the last five years.
• Strong knowledge of hospice regulations, Medicare Conditions of Participation, and state licensing requirements.
• Demonstrated experience leading interdisciplinary clinical teams.
• Excellent leadership, communication, coaching, and organizational skills.
• Ability to manage multiple priorities in a fast-paced clinical environment.
• No disciplinary action against a professional license within the past seven years.
• Successful completion of OIG screening, background checks, and required health screenings.

Nice To Haves

• Previous experience as a Director of Patient Care Services, Hospice Clinical Director, or in a similar hospice leadership role.
• CHPN certification or another hospice-related professional certification.
• Experience leading QAPI initiatives, survey preparation, and regulatory compliance programs.
• Strong knowledge of hospice EMR systems and clinical operations.

Responsibilities

• Provide leadership, supervision, and support for hospice clinical staff, including RNs, LVNs/LPNs, CNAs, and interdisciplinary team members.
• Ensure high-quality, patient-centered care in accordance with each patient's individualized plan of care.
• Maintain compliance with Medicare Hospice Conditions of Participation, state hospice regulations, accreditation standards, and agency policies.
• Oversee clinical staffing, scheduling, and caseload management.
• Develop and maintain patient acuity and staffing models that support quality outcomes and balanced workloads.
• Lead and facilitate the Interdisciplinary Group (IDG) process and collaborate with the Medical Director on patient care planning, symptom management, and clinical decision-making.
• Monitor clinical documentation, medical records, and chart compliance for accuracy and regulatory adherence.
• Lead clinical onboarding, orientation, competency evaluations, continuing education, and professional development initiatives.
• Participate in Quality Assurance and Performance Improvement (QAPI) activities, clinical audits, quality reviews, and adverse event investigations.
• Ensure survey readiness and serve as the clinical leader during state, federal, and accreditation surveys.
• Designate, develop, and mentor a qualified DPCS designee to provide leadership coverage when appropriate.
• Foster a culture of compassion, accountability, collaboration, innovation, and continuous improvement.

Benefits

• Opportunity to lead an experienced and compassionate hospice clinical team.
• Mission-driven culture focused on dignity, comfort, and quality of life.
• Collaborative and supportive leadership environment.
• Ability to make a meaningful impact on patients, families, and caregivers.
• Competitive compensation package.
• Comprehensive benefits program.
• Professional growth and leadership development opportunities.
• Support and resources of a growing healthcare organization within Brigade Health.

What This Job Offers

• Job Type: Full-time
• Career Level: Director