Director of Outpatient Services - Ardmore Oklahoma

Lighthouse Behavioral Wellness Centers•Ardmore, OK

8d•Onsite

About The Position

The Director of Outpatient Services oversees the day-to-day functioning of an outpatient counseling office at Lighthouse Behavioral Wellness Centers. The role provides advanced psychological and counseling services and leads the administration, planning, implementation, and evaluation of counseling services. The Director works with staff who support people experiencing mental illness, trauma, or addiction, and helps the clinic meet expected performance standards while providing the tools and training needed for staff success. The position is supervised by the Regional Director of Wellness and Recovery. It is responsible for clinical and operational leadership, including staff supervision and development, budget administration, service coordination, compliance monitoring, and community partnerships. The Director coordinates care with internal and external providers, supports crisis intervention when needed, and promotes a culturally respectful, collaborative work environment. The role is full-time, on-site, and scheduled Monday through Friday on the day shift. The employee must be able to perform job-related travel normally associated with the position and reliably commute or plan to relocate before starting.

Requirements

Master’s degree in a mental health- or substance-abuse-related field from an accredited university.
Oklahoma state licensure as a Licensed Professional Counselor, Licensed Behavioral Practitioner, Licensed Marriage and Family Therapist, Licensed Clinical Social Worker, or Licensed Alcohol and Drug Counselor.
Two years of professional experience delivering clinical services, or an equivalent combination of education and experience.
Two years of experience in a supervisory role.
Ability to work cooperatively and effectively with clients, staff, management, professional groups, and community groups.
Skill in treating social, emotional, and addiction-related problems; evaluating situations; exercising good judgment; and making decisions.
Ability to communicate clearly and concisely in writing and orally, and to read and comprehend English.
Core competencies related to co-occurring disorders, trauma-informed care, and collaborative care.
Knowledge of psychological principles and theories; mental illness, symptoms, treatment, and social implications; counseling and psychotherapy techniques; social work and/or psychology; personality development; and rehabilitation approaches for people with serious mental illness.
Skill in diagnosing, assessing, developing care plans, evaluating clinical data, carrying out treatment, and counseling individuals and groups.
Ability to coordinate care by assessing consumer needs, evaluating treatment options, creating care plans, coordinating with internal and external providers, and monitoring progress.
Ability to supervise professional and support staff, administer budgets, formulate unit policies and procedures, delegate responsibilities, and organize and present facts effectively.
Specialized training and/or certification in mental health services or a related field as needed to provide adjunctive services, such as suicide assessment and trauma services.
Willingness and ability to perform job-related travel normally associated with the position.
Ability to reliably commute or plan to relocate before starting.

Responsibilities

Coordinate services through communication with care teams, other clinics, CSU, URC, administration, and community partners.
Prepare the clinic budget and supervise expenditures to ensure fiscal responsibility.
Promote staff development through monthly supervision, Performance Improvement Plans, training, and educational opportunities.
Coordinate or arrange crisis intervention services during and after hours as needed.
Prepare for and provide input at Executive Management Team and Outpatient Supervisors meetings.
Conduct regular staff meetings and participate in staff meetings, morning huddles, and care-planning staffing.
Consult with Performance Improvement Specialists and monitor clinical records for compliance with state and federal requirements.
Handle office correspondence and interviews to support office effectiveness.
Model and communicate Lighthouse’s function, mission, and core values to staff, consumers, community partners, and the community.
Work with Human Resources to recruit, select, train, and supervise clinic personnel.
Provide clinical supervision for assigned non-credentialed staff operating under the supervisor’s license.
Participate in staff planning and evaluation of services and staff performance.
Complete assigned monthly reports and agency documentation of services accurately, thoroughly, and on time.
Maintain professional competence through reading, professional contacts, seminars, training, courses, and required continuing education units.
Develop cooperative community relationships to improve consumer access to resources supporting individualized care-plan goals.
Meet agency productivity and fiscal responsibility standards and satisfactory performance expectations.
Perform other assigned or reasonably related duties.