Director of Outpatient Services

Greenfield Rehabilitation Agency/Rehab Resources•Green Bay, WI

About The Position

Greenfield Rehab is hiring a Director of Outpatient Services in Green Bay, Wisconsin. This role directly manages and provides patient care in the Green Bay outpatient clinic while overseeing the operational and clinical success of five additional therapy centers in Wisconsin. The director leads onsite and remote teams, supports high-quality care and clinical outcomes, fosters collaboration and innovation, and ensures compliance with industry standards. The role works closely with center leadership, clinical staff, support teams, billing, and senior leadership to deliver effective therapy services and maintain operational efficiency. Patient care accounts for approximately 50% of the position. Greenfield Rehab is a therapist-owned and operated organization providing physical, occupational, and speech therapy services to senior communities, skilled nursing facilities, home health agencies, and individuals in their homes across Wisconsin. The organization says it has served patients and partners since 1967 and is one of Wisconsin’s largest and most trusted therapy providers.

Requirements

Proven ability to lead and motivate teams in a skilled nursing facility or outpatient setting.
Strong understanding of therapy services and operational management in adult rehabilitation.
Excellent communication and problem-solving skills.
Ability to drive continuous improvement and deliver results in a fast-paced environment.
Bachelor’s degree.
Current Wisconsin licensure.
At least three years of experience practicing as a therapist or assistant in OT, COTA, PT, or PTA.

Responsibilities

Lead and support Senior Community Coordinators, therapists, and support staff to achieve operational and clinical excellence.
Develop and implement strategies to improve performance and patient outcomes and maintain a high standard of care.
Work with the billing team to support a successful revenue cycle.
Oversee day-to-day clinical and administrative operations across multiple centers in the region.
Foster a positive, collaborative work culture that supports professional development and team engagement.
Monitor and analyze KPIs related to patient care, productivity, and financial performance.
Work with senior leadership to align goals with organizational objectives.
Provide patient care for approximately 50% of the role.